APC BE350U 350VA Back-ups Es Reviews

• Beware!

  
  By ATE6SIHH0R0DW on 2003-11-24
  If you have a cable modem for broadband connection to the internet, your unit will not be covered by the APS warranty on this device. Lightning hit near our house and the motherboard plus router got fried. The cable modem stayed intact and we filed a claim with APS. They denied it saying backend surges through the cable may have caused the damage (even though the modem wasn't hurt?).
  
  

• went belly-up after one month

  
  By A1RWAW256DR0VX on 2003-10-28
  After one month of use, it now randomly beeps and randomly kicks the power off (you can hear the relay inside the unit going up and down). Doesn't matter if anything is plugged in or not.
  
  Another notable: the on-off switch on the unit does NOT turn off the 3 outlets that are surge protected. Most computer equipment now are vampires (draw power even when turned off). I personally prefer to cut the power to my computer equipment when not in use.
  
  I have had better luck with other APC products.
  
  Update Aug. 2004: The unit magically got better. Now it only does the random shutdowns once a month or so. I would raise the rating a notch or two if it allowed me to.
  
  

• The APC damaged equipment warrantee is worthless.....

  
  By A265E06US2OAF0 on 2004-08-26
  I don't own this specific APC product, but I do own other APC products.
  
  My home was hit by lightning on July 2, 2004 during a severe lightning storm. Both of my garage door openers were destroyed during the strike and they were on separate NET3 power line surge protectors made by APC.
  
  NET3 surge protectors offer the best ($50,000) damaged equipment warranty that APC offers. APC refuses to pay for replacement garage door openers since in their determination, the surge protectors are functioning properly (I had to send the surge protectors at my expense for analysis at their labs).
  
  I will never contend that a surge protector can protect any device from a direct lightning strike, but the APC warranty contends that they will replace your equipment in the event this unfortunate event occurs.
  
  I now do not recommend APC equipment, since their warranty is worthless.
  
  

• Great (llow cost) UPS

  
  By A130L7VFI8S16G on 2004-05-25
  I bought 5 of these for the computers in the house. I would have got better ones but the house has an auto generator so all I need is about 30 seconds of power. I noticed in another review the person saying there unit was going of and on battery mode even when the power was still on... To my understanding this unit detects (dirty power) and when it detects it, it will then stop accepting ac power. I think the software it comes with allows you to turn the feature off or even turn the sensitivity up.
  
  

• Good second unit

  
  By on 2004-03-17
  I bought one of these 10 months ago for my daughter's eMac. It has functioned well despite many power 'blinks' and short outages due to thunderstorms and such. I have a larger APS unit on our cable modem and wireless base station-equipped main home computer. It provides the main backup and surge protection to our home computing systems. The BE350U would be a bad choice for a larger machine or a modem-using computer but for our sort of secondary computer situation it has worked well. The shutdown software kicks in when needed and we have never lost any files as a result.
  
  
• Great Bang for the Buck!
  By A3HGJVEXYZ8AWM on 2006-03-12
  I installed this unit on my HP AMD 64 X2 with a 19-inch LCD monitor. Installation was very straightforward, with no problems experienced. The unit has two rows of power outlets - eight outlets total. All are surge protected, but only one row has battery backup. Each row includes an outlet that is offset to allow transformer power supplies to be connected and still accommodate use of the other outlets. The unit also surge protects the incoming telephone line, and interacts well transparently my DSL service.
  
  The unit comes with a USB connector cable that is used to transfer information between the unit and the computer. Also included is "PowerChute Personal Edition" software. This software replaces the UPS option used under the "Power" icon of Widow's XP Control Panel. PowerChute PE allows user selection of alarms and power options to best fit the user's needs. PowerChute PE automatically loads at computer startup, and resides as an icon on the right-side of the Window's task bar. It monitors the unit's status, and provides information concerning abnormal power events that have occurred for future reference.
  
  In order to assure that there is enough battery power for this unit to operate properly, I only attached the PC and monitor to the powered row of outlets. Transformers seem to use a lot of power, and to gain the most time available for adequate shut-down times they should only be plugged into the "surge only" outlet row.
  
  When A/C power fails, the unit immediately picks up the power load. It will then begin to shut down the PC if A/C power does not become available shortly . The default method it uses is to place the PC into "hibernation mode", saving the desktop exactly "as is" for future start-up. It accomplished this task with my PC perfectly.
  
  If I had wanted a UPS to keep my computer running for several minutes during an A/C power outage, this is not the unit I would have purchased. However, to keep my system from re-booting due to the power being interrupted momentarily, or to shut down the PC safely should the power outage last longer, this is a cost-effective solution for those tasks.
  
  
  
• Too small for most computers.
  By A3TX6P9HYUA7TQ on 2005-08-19
  I would not recommend this unit for most computers as the battery is too small to provide reasonable runtime. Under a 200W load it only lasted 3 minutes while the Back-UPS ES 500 lasted almost 12 minutes. The ES 500 is only slightly more expensive but provides much longer runtime. In my opinion this UPS is only good for very small loads (less than the average computer).
  
  
• Back-UPS ES drops power AFTER power is restored!
  By AYBNI5YKYYH3H on 2005-11-18
  Most people buy a UPS, plug it in and never test it to make sure it works. I tested this device a number of times to make sure the software would at least shutdown the computer after an outage. I set it to shutdown Windows after 1 minute. Only the computer and a few small phone accessories are attached to it.
  
  After power was cut, it held the computer up and allowed it to shut down. Then I restored power to the UPS. AFter about 30 seconds, it beeped, clicked, and temporarily DROPPED power to the computer while it was rebooting! So when it switches back from battery power it causes power to be interrupted. That is unacceptable. A UPS should never drop power to the attached devices after power is restored to it.
  
  
• Great for Mac OS X too!
  By A2NKG92RN3XJX5 on 2005-04-19
  The manufacturer only lists software compatibility with OS 9. Guess what... Mac OS X (works great with 10.3) has built in support. Just plug it in to a USB port and it's available in the system preferences pane under Energy Saver. From there, you can set auto shut down and monitor the battery charge in the unit.
  
  This is definitely recommended for smaller computers/monitors or people needing short run time. I'm using it with a PowerBook so that I can gently spin down my attached external hard drives and still have protection for surges on the printer and speakers.
  
  You might want to consider the BackUPS Office 650 (Model #BE650BB) instead. You get considerably more run time and 2 more outlets (8 total instead of 6 total on this unit).
  
  
• APC 350ES - Very poor UPS
  By A1NGP4T9CJ5QFS on 2006-02-12
  I had the same experience as the reviewer on 11/17/2005. I tested the UPS by shutting off the power at the breaker. Within a minute, the UPS software shut down the computer (I had set for 4 minutes, so obviously the battery wasn't going to hold up long. Only load was computer, monitor, and router). At any rate, the shut down was successful. But upon power-up, about 30 seconds into the reboot, the UPS beeped and cut power to the battery-backup outlets, which killed the computer mid-bootup and killed the router for a second or so.
  Absolutely worthless, as the whole reason I wanted the UPS was to prevent shutdowns during the occasional 2 minute power blips I have here.
  
  

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