GN Netcom 1000 RHL Remote Answering Device for Headsets Reviews

• Only One Of Its Kind

  
  By A1CVJNL3Z0J3RP on 2007-05-06
  This is the only one of a kind I've found of this product. While I applaud the concept and use it regularly, I've had to order six of them in the past two years for the same phone. The Remote Answering Device isn't hardy enough for long term use. It breaks and stops hanging up the phone properly.
  
  

• remote lifter device works *sometimes*

  
  By A1TCN91ZYQ47UU on 2007-07-17
  Just had this device added to my workphone and it works *sometimes*. Love the idea of cordless and that I can answer the phone away from my desk.
  
  Called GN Netcom CS regarding the inability for the unit to lift the handset and was directed to "tap" the unit firmly on the side and see if it responded better. It did, and that is what I continue to do. It seems they had a cheat sheet that described exactly what the problem might be.
  
  The unit is attached via adhesive to my phone and it will be real hassle to remove, so I slap it to get it going at least once a day.
  
  

• *****

  
  By AX6KLXL1R7DFB on 2007-06-27
  I had to return the first unit shipped due to a defect. Return procedure was user friendly and the product works perfectly.
  
  

• GN Netcom Phone Lifter

  
  By A3CXEKOX2TAVCN on 2007-08-22
  I've already replaced this item once. I love the headset but the lifter is weird. My second unit failed today ... just like the first one did: it just quit working. So I started to do research on Google related to problems with it. I also remembered seeing reviews on Amazon prior to our original purchase so I came back and read the three that were already attached to this procuct. I was amazed at the July 2007 review that said GN Netcom tech support said to tap the unit on the side. I did and it worked! Needless to say, I laughed right out loud! Evidently a sensor inside the unit is poorly engineered so that every once in awhile it hits a dead spot. A little "bang" on the unit either wakes up the unit or gets the sensor off its dead spot. Go figure. This item has been around for awhile too, so I'm surprised it hasn't been reengineered. Sounds like an insert should be put with the operating instructions saying, "If unit stops working, bang it on its side."
  
  

• Definitely Recommend

  
  By A1O9GJ4H4VC5YJ on 2008-04-28
  I have ordered this product many, many times and have had no problems with it.
  
  

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