Logitech Cordless Desktop MX 5000 Laser (967558-0403) Reviews

• Two steps up, one back

  
  By AFKMK18ZXRU0Q on 2005-10-02
  I've owned every top of the line Logitec cordless keyboard/mouse combo's since they began making them.. about 3 years ago. I'm not stating top of the line out of ego but more to let you know that I havent owned the more economical packages they have to offer and cannot comment on how they compare.
  
  The previous version I owned was called the MX700. It was a cordless optical mouse and cordless keyboard that use FM to communicate to a base station/charging station for the mouse. They keyboards all use AA batteries. Funny thing was the first iteration of logitec keyboards took 6 batteries then they learned a little and the newer revisions only took 2.
  
  The MX5000 brings in a few techie changes:
  
  Laser tracking on the mouse
  Added bells and whistles to the keyboard
  Bluetooth communication and simpler interface to the computer
  
  I just picked this up 4 days ago so I'm not really sure what all the extra stuff on the keyboard is for. But its back up to 4 batteries now. There is an on keyboard LCD display (non-color) that shows its status and other stuff. Lighted sliderbars and media player controls on the left side. This kit is pretty much the top of the line keyboard/mouse setup you can buy today.
  
  Things I like:
  Laser mouse tracking seems to have a higher DPI rate (accuracy) over the old MX700
  Onboard mouse battery power meter
  Bluetooth connection plug is much better than the old ps2/usb connectors.
  Updated tilt/scroll mouse, back fwd browser nav thumb buttons.
  General functionality of keyboard/mouse can be attained in Windows XP without installing drivers (I hate installing drivers when I dont need to and load my systray with junk programs)
  It all just plain looks cool.
  
  Things that kind of bother me but still ok:
  
  The keyboard seems to have a sleep mode thats fairly short. I havent timed it but it seems like 30 seconds to 1 minute. It saves battery life but the fist key you type is delayed around 1/2 a second and you can notice the delay between keypress and when it registeres. Could be a problem if you're playing a game and use more mouse than keyboard.
  
  Rechargeable mouse batteries are no longer easily accessable. On the MX700 version, I had to replace the rechargeable AA batteries after using it for 5 months. With the new battery meter, i can more accurately guess when I need to put the mouse on the charger so I can do a better job of charging (rechargeable batteries die after so many charges).
  
  From the previous sets that I owned, I normally wear the mouse out in about 8 to 9 months and thats with one battery refresh. The keyboards seem to have no issue whatsoever and I never even have to replace the Duracel Alkaline batteries that come with it out of the box. Its always the mouse that I have the problems with. The recharge contacts become corroded. Sometimes the plastic around them gets warped from heat during the charge processess. The plastic guide feet on the bottom all wear completely off. The silver finish on the top of the mouse always wears down to bare black plastic.
  
  Keep in mind though, I use my computer an average of 3500 to 4000 hours a year. So I am very hard on mice.
  
  To sum it all up, I really like this keyboard/mouse combo. I like everything about it except the non-serviceable mouse battery and they short keyboard sleep delay. I think the majority of people that buy this setup, will never run in to the problems I do so you can consider this a 5 star product. Honestly, I dont really use any of the other offerings. I've seen them at the store, but the similiar offering from Microsoft, i hate the way the mouse feels. Actually I really dont like the way anyone elses mice feel. Plus, for cool factor.. Who else makes a laser mouse??? Sure it doesnt have any higher DPI resolution than the next down Logitec optical, but who cares.. Its like sharks with laserbeams!
  
  
  
  

• Have to lower my review for this one...

  
  By A33SG2UA24DJ9P on 2005-11-03
  Originally gave this product 3 stars, and now I wish I could lower it to 2. I wound up deciding I just couldn't deal with the keyboard's shortcomings (see below) and decided to return the item. Unfortunately, the uninstaller left some registry keys in Microsoft Outlook and now every time I launch my email, I get an error message saying Logitech software is missing. After 2 hours on the phone with Logitech (as some have mentioned, the email support is REALLY a joke), the support person gave up and said they would call me back with a solution within 24 hours--that was 4 days ago. Probably spent 10 hours troubleshooting my registry and whatnot and still haven't found the registry keys in Outlook that were left by the uninstaller. So even the software on this particular product seems half-baked.
  
  I'm still very partial to Logitech mice, but I doubt I'll ever buy another keyboard from the company. Bought a corded Microsoft Natural keyboard and have been impressed. This bluetooth thing for keyboards and mice just hasn't been done to its potential yet. To that end, the touch sensitive controls on this board are nothing more than a gimmick. For instance, for volume, you have to run your hand over the slider over and over to get the volume down--and there's about a second pause in between each action. It's the most inefficient thing...useless and frustrating. The mute button, also, barely functions and is really tough to access. And that's a button you want to access quickly. Here it's out of position and you have to touch it very precisely for it to work. Really stupid.
  
  For volume, the "wheel" in the center of the Elite keyboard, for instance, was an enormous step up above this mechanism and Logitech should have stuck with that. As a result of these flaws, there's basically no useable volume control on this keyboard--inexcuseable for a keyboard in this price range. The "zoom" control also, mostly a "neato" gimmick feature as shortcuts are much faster controlling zoom in any application.
  
  Also, the digital display is useless as well. A display has tons of potential, but this doesn't even begin to scratch it. Gimmick-city.
  
  So some definitely silliness and gadgetry prevents this keyboard from being truly superb. Why did Logitech have to overthink this? However, aside from the fact that the rechargeable battery in the mouse can't be removed (like the MX700, etc.) the mouse is close to flawless. Very smooth, comfortable, and accurate. No complaints here. But the software problems and idiotic keyboard layout prevent this from being a workable unit IMO.
  
  

• Buyer beware

  
  By A178HAQWFA2MQ5 on 2007-01-20
  I got this keyboard/mouse to accompany a new computer and I had generally had good luck with Logitech in the past. All luck was gone with this product - the bluetooth signal continually dropped out, leaving me with either just a mouse or just a keyboard or neither. If the product works for you, consider yourself fortunate, as worse than the lousy product is the customer service provided by the company. The support phone line is not toll free, they operate bankers' hours (Monday through Friday only), and after the usual 20 minute wait for a live person, I was asked to read off the serial numbers of all 5 pieces, necessitating crawling around with flashlight and phone to get this "critical" information to them. (I can understand the mouse and keyboard numbers, but do they really think I switched out a power cord on them and am trying to con them?)
  
  Then, after a couple reboots, which failed to accomplish anything (I told them I had done that at least a dozen times, but they were not convinced, apparently), I was told that "probably" it was a bad USB plug on my computer, and the company could do nothing for me.
  
  They did not stand behind this product even a little - it was as if they knew they had a lemon on the market and didn't want to get into replacing faulty equipment. For the record, I have a keyboard plugged into that suspect USB port and it works fine.
  
  My $150 investment in this Logitech equipment? It is in a box gathering dust in the garage as it was so undependable and spotty I couldn't continue to use it. For what I paid for it, one would think some help troubleshooting, or some offer to replace faulty equipment, might come with the price.
  
  Logitech has lost my faith and all goodwill I felt for the company.
  
  

• Extremely disappointing and frustrating

  
  By A2ANUJVDH0CHNF on 2006-02-13
  Like many of the previous reviewers, I have owned a number of Logitech keyboards and mice, most of them the top of the line. This is, without question, the first and only one that I have truly been disappointed with.
  
  The keyboard is the major problem. Logitech's implementation of Bluetooth just is not ready for prime time. The keyboard has a very serious issue with lag time. There is a very slight, but definitely perceptible lag time between the time you hit a key and the time when a letter appears. For someone who can type reasonably fast, this is very annoying. Also, if the keyboard has been resting for several minutes, it often repeats the first key you hit. This is a very serious problem if the first key you hit is a number you are entering on an on-line auction like e-bay. If you aren't careful, you will find yourself bidding $550 when you intended on only bidding $50. This is VERY frustrating.
  
  The so-called touch sensitive medial controls are totally worthless. They rarely work, and they are hardly touch sensitive. I find that the only way to get them to work is to literally press on them with some fairly significant force.
  
  Just typing this review has been a problem because the keystrokes lag behind what a normal keyboard does.
  
  The mouse, on the other hand, is generally pretty good. I don't think the laser tracking is as accurate as Logitech claims, or as accurate as regular optical mice I have had in the past. I suspect that the problem is, again due to the poorly implemented Bluetooth technology.
  
  I have been waiting for Logitech to post some fixes on their website, but as of this date I have found none. If Logitech does not fix these issues, I suspect I will be very quickly tossing this keyboard in the trash and looking for a new one. Its a shame because I have always liked my previous Logitech products.
  
  *****
  UPDATE:
  I couldn't take it any longer. The delayed keystrokes and multiple key strokes were driving me crazy. I tossed the MX5000 and bought an MX3100. I'm back in love with Logitech. The difference is dramatic. The MX3100, using the "old" technology, works perfectly. Key strokes are accurate, the mouse and all other functions work instantly without delay.
  
  Bottom line: Do not buy the MX5000. The Bluetooth technology is not yet ready. Stick with what works. If you were considering the MX5000, you will be much happier with the MX3100 (and a little richer too).
  
  

• Nice when working

  
  By A2RT6EGZH94FK6 on 2006-05-27
  Not that it matters to most people since some reviewers are idiots and still tout that they are MCSE or whatever, but I am actually a Computer Support Specialist/Tech and have owned the MX5000 for about a month now. Where I work, our sister computer department's Senior Technicians and Director use the MX5000. The director (who seems to know everything from Ghost multi-casting with PXE, to VB, to administering Active Directory) hates this set. Take that as you wish.
  
  INSTALLATION:
  
  Test system 1:
  -Dell Optiplex GX280 (USB keyboard & mouse -only- [no ps/2])
  -P4 3.4Ghz
  -1GB DDR RAM
  -USB 2.0
  -SATA-I 80GB HDD
  -onboard audio
  -onboard video
  -Windows XP Pro SP2
  -using Logitech's included Bluetooth drivers (you can choose the Windows Bluetooth or the Logitech drivers upon installation)
  -Setpoint v2.46c
  
  Test system 2:
  -Epox 8krai mobo
  -Athlon xp 3200+
  -1GB DDR RAM
  -USB 2.0
  -SATA-I 250GB HDD
  -Creative Labs SoundBlaster Audigy2 NX USB
  -ATI Radeon 9600XT
  -Windows XP Pro SP2
  -currently using the Windows Bluetooth driver.
  -Setpoint v2.46c upgraded to v2.60 build 606
  -(previously used Logitech Wireless RF mouse and keyboard)
  
  
  I first installed this set at work (test system 1) with the default/reccomended settings. The intallation guide/sheet is easy to follow but is not comprehensive, and has a pathetic troubleshooting section which is incredibly lacking as your set probably won't work on the first shot. This set desperately needs a real (exhaustive) manual.
  
  Following the instructions, I installed my set on the Dell. It didn't work without fighting with it. I ended up using Remote Desktop from another machine to get it working, lol. If you have any system monitoring software like Kerio Personal Firewall, WinPatrol, CyberHawk, MS AntiSpyware/Defender, InstallWatch, Spybot Search & Destroy's 'Tea Timer', or SafetyNet running, for the love of sanity (your's) turn them off! and keep them from running on boot untill you get your set properly installed.) You should also keep your old corded keyboard and mouse (preferably USB) on hand so you can use them in tandem with the MX5000 for when you have issues, and especially since Setpoint (even the new one) will crash on occasion and you'll otherwise have to do a hard reset.
  
  At work I had the Dell GX280 sitting on my desk right next to my monitor and keyboard/mouse. I'll get back to this point as it is significant. The one issue I had was the keyboard and/or mouse would fail to work after reboot and i would have to do the step-by-step turn off, turn off, unplug, plug, turn on, connect, turn on, connect, dance every reboot. This didn't bother me because i leave my systems on usually so i didn't mind. I did later though because energy rates are flying skyhigh soon and i need to be able to put my PC to sleep. The Setpoint 2.60 build 606 seems to fix that issue coming out of hibernation, boot, or stand by, at least if you use the Windows Bluetooth driver.
  
  I liked the set after a days use and decided to buy it since my old RF set was showing it's age. (and i really liked the mouse!)
  
  At home i ran into setup hell as i have every free system monitoring software known to man on my box because i'm anal about being 100% malware/spyware free. What happened was that my softwares asked permission to run like 10 different actions from Setpoint and at the time only my keyboard was working and i couldnt navigate to the all the pop-up boxes and click allow on everything before actions were blocked. So again, turn them off!
  
  After that nightmare i would not only get flaky connections coming out of hibernate, standby, or from a reboot, but also from just logging back into my system from the logon screen. Again, fixed in latest Setpoint at least when using the Windows BT drivers. I keep saying this because i haven't tried the included drivers with the new Setpoint version, only with the older revision. The Setpoint install will give you an option to choose the Windows or Logitech Bluetooth driver, it will recommend the Logitech one over the one included with Windows, don't listen to it, choose the Windows driver for sanity's sake.
  
  You had also better be prepared to download and install the massive 100MB+ Setpoint update. I feel bad for you 56K-ers i really do. Go ahead and download the update, i'll be here tomorrow for you buddy.... Back? ok. Now you should be all setup and working ok.
  
  The last two things that annoyed me to no end was that the keyboard needed to type a 4 digit security key into Setpoint before it worked, and i couldn't enter the CMOS settings on boot up initially. Sometimes the keyboard filled out the security code automatically, sometimes it didn't. The Director's set from our sister department wouldn't even let him type in the code at one point. Bad design.
  
  Btw, Setpoint uses 20MB of RAM. This is far too hefty and should be 1/4 that, especially for something that -should- be basically usable with little more than a PnP USB driver.
  
  
  CONFIGURATION:
  
  
  The Setpoint software allows you to configure your MX5000 set fairly well but it is far from a modder's wet dream. Some of you may be thinking that since it's the same LCD as the Logitech G15 gamers keyboard, that you can use something like LCDStudio to mod your LCD screen, not. Although, it does let you completely re-configure the default application launch hotkeys and does an impressively good job at figuring out how to execute play, stop, next back, on the touch pad for your media player regardless of what it is (it works with foobar2000!) Unfortunately, the volume touch slider needs work [and it won't work with foobar2000 ;( ], it's not sensitive enough and you have to stroke it several times to increase your volume. There should be a sensitivity setting for it. There should also be a button on the keyboard that lets you disable the touch sliders and buttons, i've accidentally launched my media player or muted my sound before.
  
  Another thing is that the LCD display critically fails at scrolling the song currently playing. It doesnt see but the comment that would scroll in Winamp to the right of the vizualisation. Dude, ID3v1/2 please! and get it to actually SCROLL and only one way or let me configure how it acts, not half the comment back and forth *sigh*.
  
  Another LCD annoyance is that if you leave Outlook open and the LCD displays the subject of your latest e-mail, it won't go away on the LCD if you read that e-mail, you have to clear it on the keyboard... Kind of dumb. They should at least have the keyboard clear the message after a selectable period of time if they don't want to break out the Outlook API book.
  
  
  GENERAL USEAGE:
  
  -keyboard
  
  The Keyboard is nice with lots of spiffy configurable buttons. It's quiet and the lettering uses a sweet font. It also looks just plain sexy. The LCD is very cool even with the couple of annoying niggles i have with it. I would have liked a higher resolution LCD with a configurable display font but ohwell.
  
  But thank goodness Logitech moved the fraking Insert button! I don't know how many times i've accidentally hit the Insert button after an attempted backspace hit or a delete hit.
  
  The Numlock and Scroll Lock buttons have been removed. Numlock is now perpetually on.
  
  They made the delete key bigger which was a good idea, but they shuffled the home, end, and page up/down keys. This put a kink in my usage for a bit untill i got used to it. I use the home and end keys a lot.
  
  
  -mouse
  
  The first thing i noticed about the mouse was that it was amazingly comfortable to grab (yay!)and also heavy (boo). But the scroll wheel was awesomely sensitive and easy rolling and the cruise button was a godsend. Sidescroll is cool as well but I havnt used it yet :-P. The application switcher is nice to have because you can configure it for other things but Alt-Tab with the Windows TaskSwitcher Powertoy does the same job better.
  
  The first thing that annoyed me was that the mouse was almost completely discharged out of the box so I had to leave it on the charger after setting it up and had to wait to play and tinker. The Keyboard on the other hand uses good ol' AA batts so the lights were all green for that one. The mouse battery is an internal rechargable Li-Ion but you can't really take it out. There are screws in the thing so if you have to you can get into the guts for a coke accident rescue or something, but they are under the glide feet and the underside label which is annoying. Why couldn't they have used 2 AA and 1 AAA, or 3 AAA Ni-MH? It's already heavy, if they arent going to lighten it up why not use standard (replaceable) batts for the same weight? Senseless. The mouse battery life is short because it uses a laser but just cradle it at the end of your day and it will be fine.
  
  
  But There is one huge, glaring usage issue above all else that Logitech skimped on with this set. The Bluetooth reciever that comes with the MX5000 is absolutely craptastic. The effective range is less than 3 feet. For weeks I tried to figure out why my mouse was lagging half the time, i initially dismissed the range issue because i knew that even crummy type 1 Bluetooth recievers had a 33ft max range and even Logitech says up to 30ft range with this set, not. Remember before when i said that i had this set right next to the PC at work? At home my PC is on the floor on my left side with my mouse on my right. There is approx 4ft between the back of my PC (where my USB ports are) and the mouse. The other day I moved my mouse closer to the PC and it stopped lagging. Today i bought a USB cable extender and now my mouse works just dandy as it is now within 2ft of the reciever. If Logitech is going to give you a crummy weak reciever they should at least give you a USB extender like Belkin does with their cheap reciever. I also want to note that there are no other wireless devices nor a wireless network in proximity to my stuff, so the < 3ft effective distance is quite realistic.
  
  
  It would have been nice if...:
  
  -The LCD was backlit and was of higher rez
  -The LCD could recognize True Type Fonts
  -Setpoint was written in C++
  -Setpoint had a smaller memory footprint
  
  
  SUMMARY:
  
  Good:
  
  1. Good number of features and configurable settings
  2. Wireless
  3. Coolness factor
  4. 1600 dpi resolution mouse (holy crap!)
  5. Molded mouse with the best scrolling ever.
  6. A sexy, quiet, slim keyboard with sleek lettering and layout.
  7. They moved the Insert button
  8. Numlock is always on
  
  
  Neutral:
  
  1. Scroll Lock no longer exists
  2. The Keyboard and mouse go into a low power mode after inactivity and it takes about 1-2 seconds for the mouse to wake up. The Keyboard may double type the first character typed coming out of low power mode. This is fine but should be selectable to turn off this mode.
  
  
  Bad:
  
  1. Setpoint software out-of-box is beta 1 build quality at best.
  2. The included Logitech BT driver is not as reliable as the Windows XP driver.
  3. The needed Setpoint update is massive (over 100MB).
  4. Setpoint can occasionally crash randomly
  5. The Bluetooth reciever range is pathetic and unacceptable.
  6. Devices as critical as these should only rarely flake out, these do so too often.
  7. It should have basic functionality of standard keys ALWAYS
  8. Broken curently playing display
  9. E-mail recieved message with subject won't go away after read or after a set period of time without canceling on the keyboard.
  10. You can't mod the LCD display because Logitech are pricks and won't release an SDK like they did with the G15.
  11. Volume touch slider not sensitive or adjustable.
  12. Can't turn off touch capability from keyboard.
  13. You shouldn't have to type a security code when connecting.
  
  The MX5000 has both good and bad points. Unfortunately, for me i feel that there is no overall benefit for purchasing this set instead of regular wireless which I had used previously with nary a single glitch (and it was cheaper). FOR THE AVERAGE COMPUTER USER i would definitely -not- reccomend this set. It is rife with frustrations trying to get it working consistently that would make most people want to throw it out of the window. Most people don't even know how to right-click or use the print screen button, this is too complicated.
  
  
  MY RECOMMENDATION:
  
  Wait for the next model
  
  
  
  
• Great Product with updated software
  By A2E02D4E36R0J4 on 2006-12-11
  Hi everyone,
  
  I just got this new setup today and it has been nothing short of wonderful.
  
  First thing you should do when you purchase this product is go to the Logitech website and download the newer version of the software. This will make the process much smoother and you will enjoy your purchase a lot more. If you choose not to update software, it is much more difficult to manage.
  
  I am a software engineer and an avid gamer. The mouse is wonderful for both and the keyboard has a lot of unique and fun functionality.
  
  If you are reading other reviews and thinking "wow this must be pretty horrible hardware" think again.
  
  Here is what you do:
  
  1. Install the software that comes with the CD.
  
  2. Go to Logitech website and download the update.
  2a. During the install, choose all the recommended settings. Microsoft will keep popping up warning that the driver is not supported (you will need to push the continue anyway button ~10 times).
  2b. Restart the PC when prompted and make sure everything reconnects properly.
  
  3. Go into the settings for your new keyboard and mouse and setup everything to work the best for you.
  
  4. Enjoy your new purchase.
  
  If you follow this advice, there is a 100% chance you will enjoy your new purchase :)
  
  The mouse accuracy is excellent and the keyboard has great functionality.
  
  This is the first product review I have written on Amazon because I really felt like this product was not being represented accurately via the previous reviews.
  
  The software updates make all the difference. Logitech released bleeding edge technology and the software has now caught up with their ambition.
  
  Give this product a shot and you will not be disappointed.
  
  -M.V.
  
  
• Extremely poor software package that makes it very disappointing
  By A15JWWKVRAF4UE on 2006-10-23
  I had a very poor experience with the Microsoft Media Center infrared keyboard and I wanted to replace it with a bluetooth solution that would - I thought - get rid of all connection problems.
  
  I was wrong. The hardware is very nice but the software keeps on dropping connections.
  
  AS usual, I was very careful: I always read manuals and properly install the software before using any product - I don't want to fail the installation for a very simple reason: the package doesn't come cheap... I am a software developer - I have half a dozen computers at home - and I did everything as instructed. I found the software to be very average in terms of usability (why do they try to do all these fancy effects??), but that's not very important when it works fine.
  
  Unfortunately, after just a couple of days, the keyboard stopped working. I finally managed to get it back by removing the batteries and rebooting the computer (both step were required - the on/off switch didn't work - same thing for the connect button which is totally ineffective). Now, the mouse keeps on dropping connections. After a couple of hours of inactivity, the mouse simply stops responding.
  
  This is simply unacceptable. Logitech knows that this product doesn't work and keeps on charging customers for something that is simply not usable because it wasn't tested properly.
  
  It is a very frustrating experience because the hardware is great. Don't buy this product, you could be very disappointed.
  
  Note that I have seen another installation done by professional Windows system administrators that had the exact same problems.
  
  Now don't get me wrong: the hardware is very nice. I would highly recommend the Logitech VX Revolution Cordless Laser Mouse for Notebooks
  which is great and had none of the issues I have mentioned there.
  
  
• Expensive Bluetooth Device
  By A9J80BSYEMBSX on 2006-09-12
  I got this keyboard when we got a new PC from Dell. Since I'm using company money, I figured why not get a nice keyboard since I felt that my old wireless keyboard and mouse lagged a little bit. I thought to myself, I wanted my next one to be as precise as they can come! So I put this order together with the PC.
  
  And boy was that a mistake!
  
  This got to our office a few days before the PC came in, I liked the styling and I was so excited to use it, so the moment the PC got delivered, I was raring to go. It worked without installing the drivers and I went immediately online as soon as I got the PC hooked up. I read the reviews and was wondering why other users here gave this wireless combo such bad reviews. I didn't pay attention to the other reviewers and proceeded to install the drivers... and that's where my frustration all started. After several crashes, unwanted reboots and driver installation restarts... I was able to somehow get lucky and install and actually finish the software installation process. The LCD screen kinda impressed me and I even thought to myself how this is all going to be great. Upon using the keyboard and mouse more, however, I find that I'm agreeing with with most of the comments left for this poor attempt for a bluetooth combo. Keys are responsive enough and I like the solid feel, but when you leave it for a minute or two, say you were doing something with your mouse and you suddenly type a command, your keyboard tends to ssssttttuuuuttteerrr... then ofcourse you press enter and the command does not work, which can be very irritating especially when your working with CAD applications. You wonder why your command didnt go thru then you read on the command prompt that you typed SST instead of ST.
  
  Now the mouse! I used to laugh about one of the comments in here where the reviewer complained how the mouse tend to get REALLY slow when it decides to, I even thought that whoever that was who wrote about that must be using a really slow PC which tends to freeze and affect the mouse's speed. WRONG! It does happen, and it happens alot! I have a dual core PC with 1 GB Ram and 256MB Graphics Card and I often feel like I'm dragging a cursor that's tied down by bricks! Did anyone say carpal tunnel ? I think I can FEEL it! The funny thing is that, well, it really is not funny but this happens even if you only have ONE applicatoin running. Believe me I gave this mouse a chance and closed all of my other applications and just stayed on Photoshop thinking that will solve my "slow mo-use" issue but my cursor still behaved erratically with only ONE app running! It works so bad that I couldn't even find where my cursor was at times! the left and right mousewheel is worthless too! especially when you use the middle button function a lot for 'panning' around. Good thing I can disable the left and right function.
  
  SIGH!!! One good point though is that the bluetooth hub works and I am able to connect my phone to my PC... Mouse and keyboard wise though, you can do better. Infact, when I got this, I ordered a Logitech Cordless Desktop S510 with Media Remote for my desktop at home and I never had a problem with that! I'm so happy with that model that I'm actually thinking of getting another one to replace this junk!
  
  So, if you're considering getting a cordless keyboard and mouse combo, and wanted this one because it has the bluetooth function. Think again!
  
  
• great product - ignore bad reviews
  By A1TXFDI3PM9FV0 on 2007-03-07
  I DON'T BELIEVE IT: I have a Intel mac pro, so I expected to have to return this keyboard asap, but; it was on sale and I liked the look of it so I figured lets give it a try. I plugged in the blue tooth and everything worked right away. Mind you that this was not even made mac compatible. The blue tooth aspect of this device works flawlessly, It has not missed one key or froze up or had to re-boot, nothing of the sort. I think the keyboard has a nice weight to it but it is not too much. The mouse is also very comfortable and user friendly. Actually I can't say a bad thing about it.
  
  USE: I do not use it for gaming or excessive typing, but I do use it for online business and in a recording studio.
  
  WHAT THE HECK IS EVERYONE TALKING ABOUT: The batteries are 4 AA so I have no idea what some guy is talking about that "they are not user replaceable." Others seem to be having all sorts of bizarre problems but I seem to think that it is probably their computers or installation process went wrong and not this product.
  Maybe I am just lucky or just less picky than others but I did not feel other people were giving fair reviews for this product so there it is.
  Thanks for reading my review
  
  
  
• Re-using "gimmicky" comment from other reviewer
  By A2B5DS0N0V3KOC on 2005-11-29
  This keyboard has been in my employ for one month, used daily for approximately ten hours. Two stars because it works, but with annoying kinks.
  
  No problems with the mouse, and the keyboard works; all those extra toy$ on the keyboard are just that: toys, not useful tools. Mild connection problems in the beginning, but those were easily resolved with some fiddling. No problems with the included software except MediaLife. Below are my comments about each piece of this product.
  
  Media Pad on the left-hand side:
  The volume and zoom strips both require multiple strokes to make even small actual changes. The other touch controls either do not detect pressure when you do try or accidentally trigger from a stray, floating pinky while typing. The result is that you get multimedia software launching out of seemingly nowhere or your music stops...both unneeded interruptions. You can't disable the Media Pad either, so get used to that annoyance.
  
  LCD display:
  Can use for built-in calculator function, otherwise the only text I've ever seen on there is "NO CONNECTION", "LOGITECH MX 5000" or a crude bar graph for volume/zoom. Gimmicky useless item.
  
  Standard keys:
  Works just like a regular keyboard with some tactile feedback, nothing special. The small function keys will require mild re-training of your fingers. Still not entirely used to those, and it is a bit weird even after a month.
  
  MediaLife software:
  Do not install this. It is unclear to me where the "value" is in this added application. From what I can tell, it was just thrown in there to fill some sort of perceived offering void.
  
  And the #1 most prevalently annoying thing about this keyboard:
  Rrrrrrrrrrrrrrrrrrrrrrrrrepeating keys after wake-up. Vvvvvvvvvvvvvvvvvvvvvvvvvery annoying, and no updates (as of this date) fix this problem!
  
  
• Good/decent hardware, awful software
  By A1CYOAVCRQYGBY on 2005-12-05
  Previous to this keyboard/mouse set, I had the Microsoft Optical Desktop Elite for Bluetooth, and compared to that product, this is a significant upgrade.
  
  First off, because my dekstop doesn't have built-in Bluetooth, I've had to and will continue to need to use a USB dongle. The MS dongle was huge, and because of its design, it had actually gotten bent over two years of use. (And previous to WinXP SP2, I had to hack it to make it work with my other devices).
  
  The Logitech dongle is much smaller, and is less likely to break in the long run. In addition, with the MS set, there was a latency in response at startup or from sleep that was frustrating to an extent that whenever I restarted the machine, I had to tap the space bar for several seconds for the keyboard to "start up," delete whichever spaces that were entered into the password field of the Windows login screen, then actually type my password. This type of latency was existent even when returning to the computer and after the keyboard and mouse had "gone to sleep."
  
  There is no such latency I've experienced with the Logitech, except when the computer's processor is under heavy load, and even then, it has been miles ahead in performance in comparison to the MS set.
  
  Secondly, the battery life. The MS mouse required a new set of batteries almost every other week (the keyboard, every other month), which forced me to get rechargeable batteries. Even then, it seemed silly that I had to continue to replace the batteries as often to begin with, and there was no simple way to gauge how much battery life was left.
  
  The Logitech mouse is rechargeable, with a small, unobtrusive docking station. In addition, there is a bettery meter built into the mouse that allows me to gauge when I should dock the mouse. I've also noticed that the amount of time the mouse needs to fully recharge is relatively minimal -- a few minutes of recharge is enough to get it going again after a fully depleted battery, and I usually leave it docked at the end of the day to let it recharge fully, although the mouse can go several days (longer than the MS mouse ever did) without recharge.
  
  Thirdly, the functionality of the features is comparable to the MS set I used to have, but with one key drawback. On my machine, an AMD Athlon 64 machine with WinXP Pro, the Logitech SetPoint software crashes every time I receive messages in Outlook, thereby rendering most of my customizations useless. This, however, only affects the six customizable keys on the keyboard, so it's not detrimental to the overall performance in any way -- the rest of the keyboard works just fine even when the SetPoint software crashes.
  
  That said, there are some quirks in the "hardwired" keys:
  
  The Media Control Keys: the "touch" keys on the Logitech is somewhat gimmicky, but they do work. The only problem (and this is a really small, nitpicky issue) is that, as compared to actual buttons and keys, the feedback is not tactile but visual. You have to look at the button to see where they are and to determine if the keys have been pressed, since you don't get the tactile feedback of a button press, and the key lights up instead. It looks nice, and this is a small tradeoff. ANother problem is that, with the MS desktop, I also used to get an on-screen feedback (e.g., for volume, Play, Mute, Caps Lock, F Lock, etc.), which I do not get with the Logitech.
  
  Calculator key: rather than launching the Windows Calculator, the Logitech keyboard has a built in Calculator that shows the calculations on the Keyboard's screen, then copies the result figure into the Windows clipboard. I much prefer using the Windows claculator for a variety of reasons, but there is no way to change this feature.
  
  NumLock key: this might only affect people that play games, so it may not be a tremendous deal, but there is no NumLock key on the Logitech keyboard, and I've asked Logitech whether I can somehow hack this in. No response as of yet.
  
  Synch key: if I were using a Nokia or a SonyEricsson mobile phone, this may be a handy feature to have a Synch key on the keyboard, but I don't use it -- instead, I've assigned it to open a spreadsheet I use regularly.
  
  Other general keyboard related: the overall feel of the keyboard is much better in myopinion than that of the MS keyboard. Also, the Logitech keyboard is much smaller in its footprint, which has opened up my desktop space considerably.
  
  
  Overall, I'm pretty content with the upgrade, save for a major glitch in the software, which may just be an issue specific to my machine -- I'm waiting for Logitech to fix these issues in a patch some day. In the meantime, however, the rechargeable mouse, the small footprint, the "feel" of the keys, and the overall aesthetic are all significant upgrades, and I am happy with the purchase.
  
  
• Logitech's low-blow
  By A259J9RLBI7Z4Z on 2006-04-26
  Before you buy this delicious looking combo read reviews. Problems with keyboard connection and making connection if you are succesful will take between 30 to 60 min(!!) of your time on regular basis. Tried to set up USB bus so it is not disconnected by Windows (to save energy) helped nothing in resolving the connection issue. Tried probably everything. Nothing works to fix connectivity issue. Unless you uninstall ane reinstall software every single day. Simply stay away. Don't even bother.
  
  
• 5 Stars for Ultra Sensitivity
  By A3EF2UHHTCRHIW on 2006-03-22
  I was so disappointed when I read all the reviews of how the Media control touch pad didn't work. But that's not why I bought this combo. I didn't even notice it when I purchased it, heck I didn't even read these reviews until I already placed my order. I especially felt challenged when I read the one guys review saying he's a guy that can "usually get things to work"...I feel like I'm that guy too. So when I got this setup installed and tried out the touch pad, the volume slider worked rather well, but to no avail could I get the other buttons to work. I've have this keyboard and mouse for about 1 week now and while playing 'The Godfather' during massive control config and testing (requiring the hit ESC often), the game kept minimizing to desktop. Curious I closed out the game and simulated what I thought was my little finger barely touching the MEDIA button on the touch pad accidentally while hitting the ESC button....Lo-and-Behold the Media Control Touch Pad doesn't need tremendous force to be coaxed into working. It merely needs soft touchin' love (like makin' luv to a beautiful woma...eh hem) I digress.
  
  The amount of pressure required for the buttons to illuminate that soft glowing crimson red, fully acknowledging as if to say "I see and will obey" is so impressive that one might wonder if it too sensitive.
  
  As for the other comments about the keyboard going to sleep too quickly, or repeating the first keystroke I say this; Logitech has done a wonderful job of designing it in such a way that it will wake up as well as remember the key pressed and will make sure that that key is entered if it's needed (i.e. keyboard wakes up to an XP Welcome screen with the first character of your password typed while entering it but not repeating it).
  
  Let's see, what else didn't I cover....
  
  Oh! I didn't mention uninstalling it and the whole Outlook thing because I couldn't live without Outlook (i know, i know...Thunderbird [opensource] tried it, don't like it).
  
  Thank you folks, I hope this helps someone in deciding if this combo MX5000 Cordless Desktop is right for them. I sure am happy with it.
  
  Bought it for $95+2day shipping=$118-->>DEAL
  
  
• Surprised- It works!
  By AMQ7DRUUHUMGV on 2006-06-14
  When I was reading the reviews for this, I was horrified. People said it lagged, the range sucked, it doesnt work at all, the media controls are too sensitive. Well for me, that is not the case. In fact, I am using the keyboard to type this review from my bed, at least 10 feet away. And the model I got was refurbished to boot.
  
  The only thing keeping this product from a perfect 5 stars is that the forward and back controls on the mouse do not work with non-windows programs, like firefox and the lcd should have a backlight. With the staggering customization options already there, they could have done a little more like let you edit certain other keys. I have not tried to pair the computer with another bluetooth device yet but no connectivity problems, and the mouse was 2/3 charged out of the box. In conclusion, this is a great product and I completely reccomend it to anyone that can afford it.
  
  
• Its a great product but..
  By A3OQG1QDX5P8CQ on 2006-08-06
  I'm really surprised with this product in a good way.
  I was worried after I ordered this keyboard set because I started reading the reviews for this product and was shocked to hear things
  - like bad connections
  - mouse doesn't work from more then 2 or 3 feet away
  - the touch sensitive is not sensitive enough
  - LCD is useless
  
  Well I have recieved this product in the mail about 4 days ago
  and I'm wondering maybe the world is packed with more idiots then I thought.
  
  first of all the mouse is not limited to 2 or 3 feet distance in fact I tested it like 3 times a day just to be sure I wasn't seeing things, because I think I was probably 30 feet away from my computer when I used it 3 rooms away with my brother watching the screen he could see the mouse move across the screen smoothly and i still haven't even tried going further otherwise I'd be outside my house. So I either those people who say that there is only 2 to 3 feet limit is either lying to you or they didn't read directions that say you have to charge your mouse right out of the box, sure it works enough to get the thing installed but its not at its full potential.
  
  Touch Sensitive media controls.
  not sensitive enough, well no not exactly but there is a delay when you slide your finger up and down the volume like a friggin maniac yes there will be a delay. but they are sensitive enough.
  
  LCD screen useless.
  - it tells you when you have new emails (outlook and msn)
  - it has a calculator witch i think is very convenient for me at least, cause i hated looking through my programs for calculator
  - it tells you the date and time
  - you can access your music playlists
  - Radio
  - It even tells you how cold or hot it is outside the door to your house.
  
  But there is one thing that really pissed me off about this set and to this day I don't know why they would not include it (something I used alot on my old optical wireless mouse).
  I really liked having volume control on my mouse. This bluetooth mouse does not have that feature. Instead you have to drag your finger over a touch sensitive panel on the left hand side of the keyboard, its something thats hard to see while watching a movie or playing a game in a dark room you know.
  
  I just wish logitech would come out with the newer version of that old mouse but added bluetooth technology to it.
  
  If volume control on the mouse was included I would have givin this product a five star rating.
  
  I originally bought this set because bluetooth is a much more efficient technology then anything else, and that I find to be very true considering how accurate they are a far distances.
  
  
• Not Great...But Good. Be Careful How You Install
  By A2JTACY25T0D53 on 2007-03-10
  I purchased this set in spite of its rating because of a REALLY good price and while I was initially disappointed, uninstalling the Logitech Bluetooth stack and letting Windows XP SP2 handle the bluetooth made all the difference in the world.
  
  With the Logitech stack I reguarly lost connection of the mouse and keyboard. Even rebooting the computer didn't seem to help. Then I did a little Googling and found instances of similar problems and decided to uninstall everything and start from scratch. Note: I think installing Setpoint 3.3 over 3.15 may have also been a contributing factor to the crappy performance (but things weren't great with 3.15).
  
  Granted it's only been a few days since my clean install of 3.3 and letting Windows hndle the Bluetooth but things have greatly improved. No dropped connections or problems connecting, no freezing mouse and unresponsive keyboard.
  
  This is a very good product with lousy software and support.
  
  
• Room for Improvement
  By A2M3EHL56XQXQP on 2006-02-21
  Although the MX 5000 is a solid product (and for the price, it should be), there are a few problems that can and should be fixed.
  
  I have owned the MX 5000 for three months and overall it has functioned fairly well. The software installation went relatively smoothly. Thanks to Bluetooth and Windows XP, the keyboard and mouse are supported by Plug and Play, but features such as the keyboard's LCD screen and shortcut keys are useless without the Logitech firmware. Even though the technology is new, I've had very few problems with connection, and the batteries on both the keyboard and mouse last for a long time (however, the mouse's battery, though rechargeable, cannot be replaced).
  
  I found only a few negative aspects of this product. One is the software's integration with programs such as Microsoft Outlook. Logitech SetPoint (the included software with the MX 5000) inserts a few registry keys into these programs to operate the shortcut keys and the notifications on the keyboard's LCD screen. However, at times McAfee VirusScan recognizes SetPoint and its registry keys as a virus and prompts the user to allow or block it. If it is allowed to run, programs such as Outlook stop responding or will not open. If it is blocked, the functions associated with the keyboard's LCD screen (mail and IM notification, shortcut keys, etc.) do not function. This is purely a software problem and I expect that Logitech will fix it in newer versions, though they have not yet.
  
  Also, the Bluetooth software included with the MX 5000 is not up to par and newer versions of Windows (such as XP with Service Pack 2) have better, more efficient software. Again, this is purely a software problem and should be fixed.
  
  One of the biggest problems, though, is the function of the keyboard. It has a very short sleep time, and even pausing for a minute will cause the keyboard to sleep. The first keystroke is also repeated twice upon resuming typing, a frustrating problem. Also, due to the conflict with McAfee described above, oftentimes the keyboard's many features do not work. This could also be fixed in later versions of the MX 5000, though those who bought earlier versions are more or less out of luck.
  
  Aside from these problems, however, the MX 5000 has some very beneficial features. The keyboard's features, when they do work, are helpful and time-saving. The touch-sensitive controls for the volume and zoom levels work fairly well and operate regardless if SetPoint is running. The calculator functions even if the computer is off and is very convenient (I find it especially helpful when I'm doing homework at my desk and I need to do a few simple calculations).
  
  The mouse is exceptional. The laser tracking is very precise and reliable regardless of the surface (though I don't know if it really is twenty times better than optical, as Logitech claims). The extra buttons are also very helpful; I find myself wishing I had the Forward and Back buttons when I'm using other computers.
  
  Overall, this is not a bad product at all (and as I said before, for the price it should be), but there is still plenty of room for improvement. For anyone that is worried about the keyboard's performance, I would recommend possibly getting only the mouse (a MX 1000 Laser when sold separately). However, as a whole I like this desktop and look forward to Logitech's improvements on the few problems in the future.
  
  
• Works. Sometimes.
  By A8RFENEMMLHYE on 2006-03-01
  If only this product actually worked correctly... I read all the negative reviews, then I thought, "I can get it to work, I always do". Well, maybe not this time.
  
  By way of background, I have a master's degree in electrical engineering and many years of experience with computer gadgets of all sorts -- and I can get this thing to work, intermittently, sort of, sometimes.
  
  If you are looking for a project, then this is the product for you. If you are irritated every time your keyboard and mouse do not work (which I personally find irritating), then you should probably look elsewhere.
  
  I'm a diehard Logitech guy, but they goofed on this one. Maybe new drivers would help??
  
  
• Good quality product - Poor drivers
  By A2RTVGR9B1M600 on 2006-05-30
  I have used this product for a while now and really like the quality of the product. Good feel and accuracy.
  
  However I would not recommend this product because;
  
  a) the drivers are unstable/unreliable, and without using the Logitech drivers the keyboard tends to double write the first character you type. The mouse displays an occasional "lock" where it will not move at all - which might be driver related as well.
  
  b) the mouse has a build-in battery pack, so if you forget to charge it, you're toast and will not be able to use the mouse until the battery is recharged (this will take a while). Exchangable AA batteries (like other Logitech models have) would have been better.
  
  c) Logitech support is very poor on the subject (in the past 4 months NOTHING has changed from their end).
  
  
• Fine for me
  By AQ5TNM8J0WJ00 on 2006-06-13
  Most of the reviews have been negative. However I have yet to experience any of the problems that other have mentioned. I started out looking for a new mouse and simple bought the combo set as an impulse buy. The mouse is awesome. It fits perfect in my hand and is very smooth whatever i am doing. I play WoW and AoEIII with it and it worked fine. It also works smooth and hic-up free browsing the internet and so forth.
  
  Someone mentioned that the BT usb device that came with the mouse/keyboard has a poor radius. I found this also not to be true. I sit with my feet on the desk with the keyboard in my lab and the mouse on the arm of my leather chair. It works fine at this distance which I have measured to be 7 feet 9 inches from the usb BT device.
  
  
  The lag on the keyboard is a little annoying at first, however I would rather have the keyboard go to stand by frequently than have dead batteries all the time. The zoom function is a little gimicky. I have only used it to zoom the screen in while writing emails from the couch. The calculator function has been more useful than I thought it would be. The keyboard also is sturdy. The keys press smooth and are quiet.
  
  Lastly the software. The software installed fine for me. I followed the diagram that came packaged with the software. Put the cd in and let it load. It does require some time to download up-dates and other files from logitech. It took maybe 45min from box on my desk to full use, I will not swear this to be the case for everyone since it is dependent on you computer set-up and internet connection.
  
  In summary:
  Pros:
  Range, battery life, looks (its very sexy), mouse comfort, keyboard quality.
  
  Cons:
  Price....little expensive.
  keyboard balance....when lifting from desk to my lay i noticed that the lcd makes it feel a little unbalanced.
  Loading speed of the media software after the media key is hit. (it takes about 20 secs for iTunes to load after hitting the media key...little long for me).
  
  All and all I am very happy with my keyboard and mouse. If you can find it on sale get it. It is a little pricey, however I am a cheap skate so paying 160 dollars for a keyboard was a shock. Truthfully this is the first time I have ever replaced a keyboard, usually use the suppplied keyboard and mouse until the computer dies and I get a new one.
  
  
• Not sure what the problems are...
  By AV2FDYCOEUD8F on 2006-08-22
  Update:
  It pains me to say, but all of other reviews are correct. I love the "idea" of this keyboard and mouse and they look and feel great, but there are HUGE drawbacks. The software is terrible and there are plenty of bugs. Lag times are huge and connectivity is spotty at best.
  
  I really wish this was a better product, and by the way I have tried this set on no less than 5 different computers from laptops to desktops. I still use it, but it is far from great. Sorry logitech.
  
  Update to 2 stars.
  
  I read many of the reviews here and they nearly convinced me to change my mind, but I am glad I went with my opinion. I have been a long fan of logitech products particularly keyboards and mice and when I read logitech's site on the MX 5000 keyboard it really sounded good.
  
  Things I really like:
  - The mouse I think is superb. Definitely the most responsive that I have had.
  - It's feel is a little different but I like it once you get used to it.
  - Lots of butttons, perhaps too many, but it does give you lots of flexibility.
  - Bluetooth is definitely the way to go. Very easy to connect and allows me to use on any of my computers.
  
  Some feedback on what others have said:
  - I have not had too much problem with keyboard lag. Maybe it is there, but it has not affected me much.
  - I like all of the extra keyboard stuff. Sure the LCD screen is a little gimmicky, but you can really use it. You can easily play music from your collection just from the keyboard. All of my family's music is IPOD based so the full range of music is readily available.
  - I think the keyboard feels very good.
  
  Overall I think this is a very good product. I have had wireless keyboards and mice since they first came out and I have always thought that a wireless keyboard was truly a great peripheral even though many people were slow to adopt them. Take that and make it better with bluetooth and more functionality and makes this combo a great buy in my opinion.
  
  Some downsides:
  - Since I use the both the mouse and keyboard on mutiple computers (up to 4), there have been some problems with compatability with other keyboards/mice. For example, the MX5000 did not play nice with my old logitech wireless setup on my main PC (it overwrote everything). This then made the old combo non functioning when the MX5000 was not connected. This was easily remedied by reinstalling the old software in a new directory. The downside is that when the MX5000 is not connected the 2 programs still run in the background.
  - Yeah, it is a little expensive.
  
  
• Severe Connection Issues
  By A1R7KXZI6N8TCL on 2006-10-20
  This hardware is well-made and I have heard very good things about the non-bluetooth version of the mouse. When it's connected and working, it does its job very well. Unfortuntately the MX5000 set suffers from some very poorly made software that makes it very difficult to use effectively. At seemingly random intervals, the mouse will start lagging or stop altogether. If this happens during gameplay, you're in a bad way. The keyboard also suffers from a truly annoying bug. When it comes off of its sleep state, it will double the first key you press. I have also had the keyboard just reset out of the blue. Add in that the SetPoint software for the LCD screen only fully works with two pieces of software (MusicMatch and Windows Messenger), and you have a very disappointing desktop package. The MX1000 is a great mouse on its own, but stay away from this Bluetooth combo. It is unstable and very frustrating to use.
  
  
• AVOID this one.
  By A31DA5Z2ABQL3T on 2006-12-20
  I bought this item with high hopes.
  
  My first suggestion: Read the Logitech website, take note of the large number of issues being reported.
  
  1.) Keyboard/mouse get overloaded easily. Not useful as a gaming setup.
  2.) Keyboard tends to sstutter. If you use passwords and can't see what you're typing, prepare to be VERY annoyed.
  3.) Mouse wanders. On its own, for no apparent reason. You'll try to get to that button and the cursor may keep going, wander off in circles, come back later...
  4.) The software is the worst written. EVER. The software contaminates various windows programs, such as Outlook. Logitech gives NO SUPPORT for this software (well, at least they claim to have no idea why the software corrupts Microsoft Outlook.) Caveat Emptor
  5.) The software cannot be uninstalled/upgraded!!! Just another point toward the "worst. EVER." category. Logitech released an "upgrade" to their software, which promptly and PERMANENTLY corrupts the system. Logitech tech support has no idea on how to remove/restore a system corrupted by their update.
  
  (Yes, I've had long conversations with Logitech about this, to no result.)
  
  Avoid this mouse/keyboard combo like the plague it is.
  
  
• Don't buy this keyboard!!!!!
  By A3SQLP5MZBEQD0 on 2007-01-11
  This is the worst keyboard I have ever owned. If it weighted more, it would be a good boat anchor. The keyboard and mouse are always losing the Bluetooth connection. It is really bad for gaming; they both go into sleep mode after about 3 seconds. This keyboard deserves a "0" star rating.
  
  
• Not the top logitech system
  By A28A42YBFJ322M on 2005-10-05
  Unlike what the user "Rick Van Hazel" is telling, this is MX5000 is not logitech's flagship mous/keyboard combo. The flagship is Logitech's diNovo Media desktop laser costing $50 more then the mx5000.
  
  
• setup
  By A109GSBX6KGPUT on 2005-10-16
  "Easy & quick setup" my butt.
  The instructions suck. There barely are any to start with and what there is are apparently incorrect. No decent documentation or support.
  I finally got it set up after over 3 hours straight. We'll see if it was worth it now.
  
  
• Poorr Performer
  By A2U7I3LG34AJY9 on 2005-11-20
  I purchased the MX5000 Laser with Bluetooth connection for my wife's desktop system. I wanted to replace her current MX700 keyboard/mouse combo with it's ill-designed connections. Lack of documentation and installation instructions was a concern. Installation was at times incomplete and uninstalling and reinstalling was required several times. When the drivers were finally installed, the keyboard was not recognized. Unplugging the Bluetooth dongle and reinstalling solved that problem at least for the moment. The mouse went into sleep mode much too quickly and even appeared to freeze. Connections came and went and the keyboard/mouse combination was not reliable enough. Logitech products are some of the most attractive designs but rarely have the performance to match. I'll stick with my Microsoft hardware. I'm returning this item and will shop for another replacement.
  
  
• All looks and $ down the drain
  By A2VYFY85BUJZO on 2005-12-31
  This being my first -wireless- kb/mouse set, I'm presuming maybe
  too much by assuming that this sort of behavior does not occur in
  the other main technology (believe it's RF wireless) that is
  used..
  
  I would think by now that any kinks that may have been in a prior
  generation of bluetooth devices would no longer be an issue in
  this one (response time, connection, battery life), but
  unfortunately, this set has all those issues and more.
  
  At first, the keyboard was ok, but I had numerous occasions where
  the mouse would lose connection, sometimes for more than a few
  minutes. Nothing I did would fix the issue (like attempting a
  manual reconnect). Almost on cue, if I used the mouse for about
  4-5 hrs straight, it would seem to lose connection due to
  inadequate charging.
  
  The keyboard is mainly for looks IMO, the lcd display is more
  of a gimmick than anything else. But the keyboard did have a
  lot of nice programmable keyboard shortcuts, although I tended
  to accidentally hit the mute button on the lower left a lot.
  But now, after only 1 1/2 weeks of usage, the keyboard batteries
  are already drained to the point where I have keypresses repeat
  themselves. I tried using rechargeables, but I have to almost
  change them out everyday. You'll know when the keyboard batteries
  start being inadequate when you keypress and then you get 4-8
  repeats of the same key.
  
  I don't know if I'm expecting too much out of this wireless set
  since this is my first wireless set and I do tend to use the
  computer for at least 6 hrs a day. I don't believe it's a
  defective product. But I did not expect it to be this bad,
  especially with one of the newer generations of bluetooth
  equipment. Again, I'm assuming it's mainly the bluetooth. I have
  not seen similar issues with the RF sets that my friends use.
  
  My last comment - I ended up putting the bluetooth usb dongle
  on the front of my computer, which seemed to improve the
  connection to the mouse. However, after doing that, any time I
  try connecting other usb devices to the 2nd usb port on the
  front, the computer no longer recognizes the device. Somehow,
  the bluetooth device either screwed the usb port up, or maybe
  is draining more than a usual amount of power?
  
  Anyhow, I would highly recommend anything else out there
  unless you want a very elegant, compact, and troublesome wireless
  kb/mouse combo.
  
  
• Thanks for nothing Logitech
  By A6L9T9LUZ5KI on 2006-04-25
  Unlike many other reviewers I've actually been able to get the mouse and keyboard to work (probably because there's no more then 3 feet between the BT dongle and my desk) but I just can't get the SetPoint software to recognize that anything is there. And without SetPoint none of the extra keys work. In fact, without SetPoint functioning properly you can't even so much as adjust the mouse speed.
  Since Logitech's BT implementation can't even recognize it's own compontents it goes without saying it won't recognize anything else e.g. a bluetooth cell phone.
  Now, there may in fact be a simple solution to this problem. If you haunt Logitech's forums there's certainly many, many people with similar problems.... but nowhere on Logitech's site is there any recognition that a problem of this nature exists, let alone a solution.
  I'll give this another day or so before I return this... but there's no compensation for the hours of frustration spent struggling with Logitech's mess.
  
  
• Bad Software
  By A1IPLCDGD98DBX on 2006-07-17
  This product is wonderful in theory, but it does not work at all in practice. Constant crashes (even after downloading the update) make your computer slow and unusable. A keyboard and mouse with lots of functionality is pointless if all of your programs crash. As of July 2006, Logitech hasn't updated the software since April despite knowing of its serious stability problems. Due to their complete lack of concern for their customers, I recommend that you do not purchase this product.
  
  

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