Microsoft LifeCam VX-6000 (68C-00001) Reviews

• Best webcam, probably a bit of an overkill for video chat

  
  By A5JLAU2ARJ0BO on 2006-09-25
  I wish people would refrain from lying; some people will do anything to defame Microsoft, a genuine, all-American company. The LifeCam VX-6000 installs easily, does not install secret non-essential software like Creative and Logitech installers do, and works beautifully with various IM clients. I tested it with different video chat programs and didn't enconter any problems on my two WinXP computers. I mainly use it with the new Windows Live Messenger (formerly known as MSN Messenger) and the video and audio quality are just superb. But I do think this might be a little too much if all you do is casual video chats. The cheaper VX-3000 is probably a better buy for most people. If you want a real digital camera, get a real one from Canon, Casio, Fuji, Nikon, Panasonic, Sony, etc. But if you do some video conferencing for business, the VX-6000 is a good investment.
  
  

• Great Webcam

  
  By A1WC753PYN2TIY on 2006-08-13
  The MS LifeCam VX-6000 is optimized for Windows Live Messenger (WLM). There were no options in the installation process. No crapware was installed. No special folders were created. All the camera features can be accessed from within WLM. The sound was great from the recipients point of view, even though I was using two desktop speakers. No speaker feedback. The microphone worked even when I walked around the room. No headset is supplied. Why do the other similarly priced webcams touting their builtin microphones also include headsets? I'm about to buy a second one.
  
  

• Poor Image Quality for the money

  
  By A3LUNBUD8XFT98 on 2007-03-09
  I have bought the VX-3000, VX-6000 and the NX-6000. Buy the VX-3000 for $30-40 or the NX-6000 for $70-$100, but not this model. It really offers little over the VX-3000. Contrary to it's size, the little portable laptop version: NX-6000, has excellent features and pictures compared to the similarly priced VX-6000. I don't even know why MS even offered this model?
  
  

• Regret to Say... It's a Piece of Junk

  
  By A2YBV3Z8RIKJTP on 2006-08-27
  I purchased a Microsoft LifeCam VX-6000 webcam because I wanted to avoid conflicts with the Windows operating system, and because Microsoft is at least as reputable as the rest of my operating system. (Also, IMHO, they did a heckuva good job on Excel, for all its little quirks, what with VBA macros and the solver.) This was evidently the top of the MS line, so I figured it was a good webcam.
  
  The first problem I had was the requirement for a system update, so I went to the the MS support site, and found a document on the patch telling me to install the latest service pack. Now I update my system every two months, and I was due, so I followed the instructions. A couple of hours later, while MS presumably scrutinized everything on my system (and found it legal, because it scrupulously is, because I believe it should be as a matter of principle) the next installation attempt produced exactly the same results. Found another document (there were scores), followed its instructions, and installation proceeded.
  
  I went along hitting the agree buttons until, in the installation of some sort of fancy toolbar, I came upon an option to read a privacy statement. On a whim, I did so. So glad I made that choice! Ever read Orwell's 1984? There's the Ministry of Truth, and the Ministry Peace. Now there's Microsoft's Privacy Statement. My God! You have to agree to resident spyware to use this thing! Bless you, Bill and Melinda for all your good works, but gimme a break! Noooooooooooo! You may NOT install that alien malevolence on my machine! I refused the statement, but installation of other stuff continued. (Hey! Sometime it works; sometimes it don', right?)
  
  Tried the thing. At first, it seemed to work passing well. It was jerky, but OK. Then I tried the video capture, which was the feature I had really wanted. Ya know, I sorta expected in this day and age with 3.2 (or 2.8 in my case) billion (note the B) instructions per second, that video would be synchronized with sound. Not even close. It didn't look like anyone had even attempted to do anything in this direction. Like "OK! Ship it!"
  
  So... How am I supposed to rate the LifeCam VX-6000? It's a piece of junk, isn't it? Note that this is my second day with it, and I could find a setting at any moment that clears this all up, in which case I will edit the content and change the rating. But... if this review is several weeks old, that didn't happen.
  
  
  

• A camera with a handful of features, at a good price.

  
  By AJYYQAJK2C8TX on 2006-09-06
  Pro's:
  
  Setting up this camera was simple and quick. I was in a web cam session in 10 minutes.
  
  It has all the physical adjustments you need so you are always able to get the camera at the right angles so you can be looking your best. You can tilt it in any direction, and it's adjustable clamp will have the camera fit securely to just about any monitor.
  
  Another good feature is the manual zoom. Some people prefer automatic zoom (like some people prefer automatic transmission in their car), but for a webcam, when you are usually shooting only one subject at a time, manual zoom is the better option because it gives you total control and allows you to have a sharp and perfectly focused image of your subject, wether it be in the background or way up close, so you never have to worry about getting blurry shots again.
  
  Since this is a microsoft device it is compatible with many programs. Aside from the included software I also used it in ms movie maker, and picasa, and i'm sure there are many other programs that can utilize it that I havent used.
  
  And as you know, if you use ms messenger, the special button on the camera will get your video conference going in a snap. You also have integrated animation effects that people with different brand cameras dont get in ms messenger.
  
  The built in microphone is also great for people who dont have a standalone headset, this will save you money. You can also use the camera's mic just for recording audio and using in voip programs like Skype if you so choose.
  
  
  Cons:
  
  
  The picture quality drops in low lighting conditions, but this is a weakness that almost all digital cameras have.
  
  Also, the "automatic face tracking software" feature is not perfected. Lets say you move back a few feet, the camera is supposed to zoom in and keep your face centered and at a certain size at all times. Well sometimes it zooms in too close, or doesnt zoom in when you move back. But it's a new technology and I didnt expect this feature to be perfected, not many will need this feature since most people are relatively still when sitting in front of their computer.
  
  All in all, it is a good camera for the money, with a handful of features and it serves it's purpose well.
  
  Tip:
  
  Keep in mind that if you intend to record top quality videos (high resolution and framerates) you will need a PC with good hardware (atleast a 2mhz CPU, 128mb video card, 512mb ram). For people with older PC's, the camera's settings can be adjusted to work better for you. The camera will provide the maximum picture quality it advertises as long as it has the proper computer hardware to power it. And as most of you know, broadband internet is pretty much a necessity for webcam sessions.
  
  Check it out!
  
  
  
  
  
  
• Excellent reliable webcam, good quality pictures and sound...
  By AE9HG7G8W3K6S on 2006-11-21
  After reading the reviews here and getting scared I thought "Bugga it, Microsoft will not sell junk, I'll give it a go".
  I asked in the shop about it and they said 'Install the software before you connect the webcam.', so I followed instructions and found them to be correct. But of course there was a new version of the software to download and that was a minor annoyance of around 40meg (I think).
  It's an excellent little webcam, sound is clear, video also.
  [..]Highly recommend by a Windows XP SP2 over worked PC (not me) owner.
  
  
• Proof that the top-of-the-line cam belongs at the bottom of the line.
  By A1GF4BH6WPBZ4Y on 2007-09-14
  I purchased this cam from CompUSA last week and it's simply not worth the money. Ironically, from the picture you can see why. See the shiny plastic over the lens? Well if you like lens flare, you will LOVE this camera because in the presence of any bright non-heavily-diffused lights, you're going to get lens flare-o-plenty.
  
  The software that comes with this camera is also buggy. More than a dozen things auto-installed during the setup process and every time I turn on the computer (and for those of you who argue, you need to be running a program like "Startup Cop" that shows what the install does behind-the-scenes), another piece of mysterious USB-based hardware is detected that tries to install a driver and then fails. Luckily I was able to turn off all the auto-startup bloatware using Startup Control Panel (great piece of freeware).
  
  The white balance on this camera is really horrid. No amount of adjustment could remove the purple from skin tones without changing skin color to red or green. If I wanted to convince someone at the other end of a teleconference, I was Barney the Dinosaur, the defective white balance would be a great asset.
  
  The software-based features are a joke. After all this time, Microsoft's library of goofy, video-based dingleberries you can attach to the video feed are only impressive to a 5-year-old, and even then, the 5-year-old would be bored with them in about 10 minutes. Wow, you mean I can have an animated kite fly across my face while I videoconference? Thanks Microsoft!!
  
  Microsoft thinks they have a clever base for this camera. I don't know what they were thinking. It might be nice if they offer a tripod mount, but that would probably be way too useful. Instead, we're left with a top-heavy camera with a goofy mount and a button that constantly gets pressed spawning more bloatware when you didn't mean to press it.
  
  I like the wider viewing angle. That's it. Otherwise, the VX1000 is a thousand times better in every other respect. This cam may have more low-light sensitivity, but it's really grainy. The VX1000 is a much better deal and costs significantly less.
  
  
• Software and installation issues, buyer beware
  By A1MP9ORDC1ADJY on 2006-10-22
  My family and I just relocated 3 states away from our extended family and wanted to get a good webcam to keep in touch with everyone and let our 2 year old see his grandmother once and a while. When I saw the Microsoft LifeCam at Target stores and that it was compatible with Windows Live I thought it would be worth the $100 price tag to be able to keep in touch with family.
  
  I purchased the software and started the installation process on my computer. Just so you know, my system is running a Pentium 4 processor and has 8 active USB 2.0 connections, only 3 of which are being used for the keyboard, mouse, and this webcam, along with 512MB of RAM which is more than necessary for this product to function.
  
  The software took about 10 minutes to install which I thought was a little odd, then it asks for you to plug in the camera. My XP system recognized the camera but told me that the hardware had encountered an error during installation and may not function properly. I uninstalled the software and tried the installation again with the same result. I then tried a different USB port just in case there was a problem. Following a stepwise process I checked and updated all drivers for the USB hub, ports, etc. and I checked under the system manager tools to ensure that all were working properly. I then went to the Microsoft website and downloaded the updates for the software (this took another 15 minutes and the site crashed twice).
  
  By now I was getting very frustrated but hoped that the software update would allow appropriate connectivity with the camera. I went into the software and found that it was recognizing the mic, but it said that there was no camera attached. I again tried to find the camera through other means with no results.
  
  For the price paid and the 3+ hours I spent trying to install the hardware I can say with all assurity that this product is not worth it. I will be returning it to Target for a full refund and will look into investing my money with another brand.
  
  As someone else said earlier in the reviews, "does Microsoft ever send their products through Quality Assurance before they release them?"
  
  
• Video Quality Poor
  By A3FNA0D0GBPNIE on 2006-08-22
  Bought a Logitech Fusion and loved the quality of the camera and kids loved the software but had a lot of difficulty with conflicts between the Logitech drivers and my Media Center PC. Then read a number of reviews explaining this problem. Decided to try the Microsoft. Installation was easy but the video is much, much worse than the Fusion. Microsoft claims a true 1.3 MP video (compared to Fusion's 640x480) but it is very noticeably poorer quality than the Logitech. If only I could get Logitech and Media Center to get along.
  
  
• Microsoft admits cam is buggy!
  By A2O4U9CMXZRQ8V on 2006-09-12
  This cam will work on some computers and fail on others.The software package is the problem, the actual camera works.The reason I purchased was the resolution, but without being able to change these controls the camera is worthless.The Lifecam software freezes and shows 100% CPU in Task Manager.Camera software works on an older computer from 2001 though? Support admits that there are issues still unknown with this software.
  
  
• Very Nice
  By A2QPAETW6DO8CR on 2006-11-09
  Recipient receives very nice picture and sound. They say it sounds like I am in the room with them. Easy to set up also.
  
  
• Great camera! Has everything you need and is fun to use!
  By A3RNYVUR4JUMND on 2007-04-13
  This is a great little camera (really, it's a great "compact" size) and I love having it just sitting up at the very top of my flat screen monitor: out of the way, but always there when I need it! The integrated microphone is far reaching - the other day I was talking from the kitchen to my online friend overseas, the computer was quite a few feet away in the room next to the kitchen (no walls in between, of course!) and my friend could hear me without any problems. I had absolutely no problems with installation! The SECRET to an easy installation is, make sure camera is not connected to the computer yet, turn off all other software, put in the Install CD to install software, and connect the camera only when prompted by the installation software. This works seamlessly with the Microsoft Messenger/Windows Live messenger. Haven't tried with other online chat software. The extra fun animations you can use while chatting will also be a hit with friends and family! I really give Microsoft an A+ on this camera!
  
  
• Good Price. Nice Web Cam
  By AH5SE4OQ1QD2E on 2006-09-27
  I like the high def resolution of the camera. You can add like effects on the video frame while doing a video chat. THat is really cool. My cousins like the effects when im doing a video chat. Other web cams doesnt do that as far as i know.
  
  
• Best Webcam I have ever used
  By A2KRUVCNKY53GD on 2006-10-23
  I have used it in multiple operating systems- XP/Home/Professional/Vista
  works perfectly fine,this cam is probably the first one where there is continuous sync between audio and video.
  
  
• Software Bugs
  By AVWZR3EIQGYDK on 2006-10-28
  Some other reviews here had similar problems to mine. Please don't think we are bad mouthing Microsoft. The problems are ligit. Seems to only be an issue if you have other USB devices (like most of us). Bottom line the camera would not work. If you check device manager and have an error 19, then that is the same as me. MS's website is no help. A Google search and 8 hours later I got it to work, but I bought this beacuse I thought MS would at least have the inside track on software issues. By the way, I dumped my Logitech pro5000 due to software problems too, so it's worse then this Microsoft product. Good luck. If you get it to work, it is a nice camera and works well with Skyp (my primary use of it).
  
  
• Crappy software, crappy support
  By A1P1T8UNR8N978 on 2006-10-15
  I thought I'd take a chance on this cam since- as one other reviewer stated- it SHOULD be compatible with Window XP. I'm running Win XP media center edition on a BRAND NEW Gateway 825 GM. 3400+ cpu, 1GB main memory. Essentially no other software installed and no other peripherals installed. Shouldn't be a problem, right? Wrong!
  I installed the software for this cam, downloaded and installed the Windows Live Messenger when promted by installation, followed all the prompts during installation and rebooted. Nothing. I got a "initialization error" when starting the lifecam software. Device manager and the windows system information reported the camera was "operating properly" but the apps couldn't see the cam or initialize it (yes I made sure I only had one app running that was trying to access the camera). I uninstalled the software and reinstalled it. Same result. I tried different USB ports- maybe I had a dead one, same result. I installed yahoo messenger and shut down all the other software, YIM said the camera "wasn't plugged in". I uninstalled the lifecam software with all the fancy bells and whistles and left only the drivers. Same result.
  
  I went to the MS lifecam support website. Not one mention was made of this type of issue. Mostly things about how to connect to someone with Windows Live Messenger (WLM) software and connection issues. Nothing on the actual camera or driver/installation errors.
  
  This product is going back, be assured of that. Silly me- thinking microsoft would make a product that actally worked on ALL of their systems, the ones that are on the shelves and in peoples homes now. I don't care if it's compatible with Vista, I don't have Vista and probably won't for a good ten years.
  
  
• no help topics for 'initialization error'
  By ADJTCOFX5FKD4 on 2006-12-01
  I have spent a frustrating afternoon and evening trying to install the VX-6000 on a fully updated MS XP pro system. The install took forever, because every couple of minutes the install program couldn't find a needed file (if they need it, why not put it on the install CD?). So I had to browse my system and point them to where the file was (why couldn't they design the install program to search for the file instead of making me do it?). Finally I got a successful install, and then I was informed there was an updated version, and I needed to install that. So I went through the whole time-consuming process all over again, including the schtick about searching for the location of several files. Finally it again said I had installed the program successfully. So I rebooted my PC, and clicked on the Microsoft LifeCam icon. After cranking for awhile I get "initialization error". I try rebooting again---same error. So I type in "initialization error" in the search bar of the "help" section, and I get back "no topics found." So they sell me an expensive camera, run me ragged installing it, send me a repeated error message, and provide me no clue on what to do about it. (I guess now that Bill Gates is saving the world through philanthropy, nobody's left minding the shop?)
  
  
• Lifecams not up to Microsoft standards
  By A3L1SIRYC8EFEH on 2007-03-13
  I bought the Lifecam 6000 and my girlfriend bought the NX6000 for her notebook. When we're both in town they work ok, the sound is always a little garbled and the picture quality is so-so. She recently traveled to a major southwest city and our communication became very poor - jerky video and bad sound. Truly unusable. She checked her internet connection speed and that was ok, so maybe it's the lifecams. Microsoft seems to not support them as well as other products. They seem to treat them as toys for the home as opposed to serious business use, which we expected them to be. They actually have a different advertising agency handling their lifecams from their other business products, which has been very unresponsive on questions I had when I wrote a review of them.
  
  Another gripe I have is that I had sent in the boxtop and my Amazon receipt for the Rebate to a 3rd party company that's handling the rebates, and they sent me a letter denying my rebate because I hadn't sent in the boxtop - which I did. Maybe Microsoft is losing too much money on Vista to pay their rebates. I am filing a complaint about this with the Washington State Attorney general's office.
  
  I could not recommend these to serious business users.
  
  Frank Delaney
  Producer
  Raw Bytes Computer News NPR KPBX FM 91.1 Spokane, [...]
  
  
  
  
• Microsoft LifeCam VX-6000
  By A3AE4F314UJLQE on 2006-11-05
  A great web cam. Easy to set up and one that provides a very decent picture. The accompanying software is fun for special effects.
  
  
• Microsoft LifeCam VX-6000
  By A2CQI7FK0DS6CI on 2006-11-09
  A cool cam.
  The face tracking facility is just awesome.
  Good clarity.
  Easy to use.
  
  
• where is the zoom?
  By AZ2ZBH433W3KT on 2006-11-22
  Pretty nice video and sound clarity but i do not get any zoom. its supposed to be 3x zoom. am i misunderstanding it?
  A
  
  
• Superb picture and sound
  By A223TQDZFQA9UC on 2007-01-12
  I bought this camera several months ago to video chat with my brother who lived overseas. The camera has a great picture and set up was some what quick.
  
  I installed the software and drivers on several computers. I recommend this on a newer computers with fast processors. My 8 year old Thinkpad installlation was painfully slow and it crashed constantly. Same was true for my P3 1 ghz PC. On my new PC (P4 2.4 ghz) installation was fast and and trouble free. It is now used exclusively on this PC.
  
  Pictue quality is really good and sound is good also. I don't have a sound feed back problem from my desktop speakers. The kids love the software which allow you to superimpose graphics on the video. Software is also intuitive and easy enough for my 6 and 9 year ols to use.
  
  Although it does have some problems it is a solid product which should offer years of service
  
  
• Boy, talk about a nightmare
  By A3FRG9XO5NLIEA on 2007-02-04
  Well I'm a diehard Microsoft fan for many years now and this will be the FIRST time I can say that a product is junk... After two of my friends had gone down this road I decided to do the same. I can't get enough of the wife pearly whites and was in hopes of being able to vid-phone her from work from time to time to get a recharge. The hardware looks to be functioning but when going live on the wife's pc and after 3+ hours with support and reading and rereading, moving the whole application to two other pc's I've come to the conclusion that it's a hit and miss whether you hit gold with the LifeCam VX-6000 ... It worked somewhat, the audio was above average, but the background was with snow and color variances continually! We tried different settings, different types of lights, direct and indirect and even words under the breath to no ad vale! I hope it's a quality control issue and I drew the short straw but from what I've been able to ascertain this is a common problem. We (I know) purchased el cheep-o from Wally-World and I must say for what we paid (<$10) discounted the picture quality is better even though of lower resolution with CLEAR background. Lars Spencer [...]
  
  WIfe's system is a XP Pro, 2.66 clock, Intel dual core, 2 Gb Corstar, Can't remember just now the numbers but the vid card Nivda (SP?) was >$300.
  
  
• Great webcam
  By A3786BZRGY5BBD on 2007-05-18
  Great little camera, quality suffers when you use the zoom feature but i like that you can zoom so you dont have to move and that you can pan for your subject. My family loves that they can see their grandchildren!!
  
  
• What a disapointment
  By A1UI4LV09EWDJ6 on 2006-12-08
  I just got high speed internet so I thought it would be fun to keep in touch with long distance reletives with Windows Live Messenger and a webcam. Unfortunatly I bought a MS LifeCam VX-6000. The issues with this webcam are:
  
  - The LifeCam software that comes with the webcam is not compatable with Windows Live Messenger. If Windows Live Messenger is installed the LifeCam software will not work at all. If Windows Live Messenger is removed from the system, then the LifeCam software will work. The MS technican I called on this reconized the problem and recommended I use Yahoo instead.
  
  - When using the LifeCam with Windows Live Messenger the echo is so bad it is hard to understand what is being said. The help search for Windows Live Messenger recommends headphones. Not an easy task when you want a family of 5 sharing in a webcam conversation.
  
  The video quality is OK. No problems there.
  
  I understand other webcam manufactures make webcams with noise canceling technology to eliminate the echo. Too bad I did not realize this before I wasted $70 on this one.
  
  
  
  
• I expected more
  By A3JHBE36PIH8OJ on 2007-03-09
  After installing my new LifeCam VX-6000, I am disappointed in some of the areas of functioning and ease of use. Where do I start?
  
  1. The cam will not "stay in one place" - it moves too easily
  2. I am not happy with the way the "controls" for setting up a clearer
  picture; There is not enough information easily obtainable to help
  make adjustments.
  3. In the middle of a Window's Live Messenger video call to my son in
  Osceola, Wisconsin, it stopped!
  4. I cannot get it to work properly with my instant messaging. My computer is a new PowerSpec Intel Pentium 4 with Windows XP Home Edition.
  I should not be having ANY trouble, after 4 weeks I am extremely disappointed...
  
  
  
  
  
  
  
  
  
  
  
  
  
• Nice PC Camera
  By A3B0TX0QRN7WQ9 on 2007-04-02
  This camera is nice. Clear picture, easy to use and set up.
  The built in mike really works good. Don't think you can go wrong for the price. Has nice features, like if y ou want to mount the camera upside down, you can flip the picture to make this posiable. Several other nice features. Also works nice with laptops.
  
  
• Awesome for distant family
  By A2XDDB87ZOA1WN on 2007-07-24
  This works great with windows live. I had a difficult time and couldn't get it to work with yahoo messenger; I received many firewall error messages. No issues on windows live audio and video is good.
  
  
• A bit pricey, but superior image quality and wide-angle lens
  By A31M4TGNOO114H on 2008-05-15
  This camera costs almost twice as much as the VX-3000, and it is debatable whether it offers enough for the price difference to be worthwhile. The VX-3000 is a very good buy and no doubt will make most average users very happy. That said, however, the VX-6000 does offer superior quality for those who want it, and still offers a better quality/price ratio than comparable Logitech or Creative products. Image is EXTREMELY crisp, and many of my on-line chat pals have commented that they were impressed. The wide-angle lens is also a big plus (in fact, it was what made me decide to pay more and get it), and it works well with little light.
  
  On the down side, two things:
  
  
  1) The absolutely irritating "Windows Live Call" button that gets easily pressed by accident and pops up Windows Live Messenger (still widely known as MSN Messenger). But there is an easy workaround:
  
  a. Rename the file "IcePick.exe" in the installed camera programs folder (usually, "C:\Program Files\Microsoft LifeCam") to something else.
  
  b. Create an EMPTY file (size 0 bytes) named "IcePick.exe" (for example, right-click on that folder's right pane in Windows Explorer, create a new empty text file and DON'T open it; then rename it and confirm that you want to change the extension).
  
  Step (a) disables the button already, but if you don't perform step (b), when you access the camera utility "Properties" window (to change exposure, brightness, etc.) the driver will reinstall itself (asking for the CD, etc.) and restore the original "IcePick.exe" undoing what you did. But after performing both steps, the button is dead. If you want to restore the functionality, just delete the empty "IcePick.exe" and rename the old file back to its original name.
  
  
  2) When lighting conditions change too suddenly (for example, when a brightly lit arm comes quickly closer to the camera) it may reset the feed and go dark for a second or two while the driver adjusts itself. Sometimes this can be annoying, and I don't know if there is a way to tweak the driver so that it doesn't adjust itself so often.
  
  
  Other than these two points, however, the VX-6000 one of the best webcams I have ever seen and I don't hesitate to recommend it. No camera is perfect and other models and brands certainly have their down sides, too. The ones I've found are tolerable, and pale in comparison with this product's excellent quality.
  
  A final tip: the driver on the CD is almost certainly outdated. [...]
  
  
• Great webcam, but...
  By A16WWJELL0MWJM on 2006-10-13
  The image is great, the extra bells-and-whistles are cool, the microphone is very sensitive and the noise-cancelling feature really works.
  BUT... it is not compatible with Windows Vista yet. It is quite frustrating!
  
  

• Pelican 1120 Black Case with Pick 'N Pluck Foam
• Rapid Charger Nimh + 4 Aa

• Microsoft LifeCam NX-6000 Webcam
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• Microsoft LifeChat ZX-6000 Wireless Headset (JUF-00001)