TomTom ONE Portable GPS Vehicle Navigator Reviews

• Simple yet effective

  
  By A2OWJA8INVB54B on 2007-04-27
  Okay the first thing I would like to clear up is regarding other reviews of this product are basically hog wash. By that, no one really has a clue on what they are talking about even if they gave it 5 stars. No offence to anyone I just live an die testing technology prouducts. Ok since we got that out of the way I would like to point out if I was provided the opportunity this would have been 4.5 stars not 5; I will explain in a moment.
  
  My Background:
  - I have been providing Level 2-3 desktop and server support for the greater part of 8 years.
  
  -Have owned/used three GPS units - two of which I will discuss today.
  
  THE REAL REVIEW:
  
  Overall the Tom Tom ONE Portable is an extremely nice unit with a few minor flaws. I will answer the most important question first. Is the unit reliable? The answer to that is clearly yes! Is the "Home" Software good? The answer is yes if downloaded from the site but NOT from the CD; it has been known to cause issues. You should contact Tom Tom to find out if the software is being worked on before downloading your copy. Download the .exe file not the Zip file. The .exe is faster and less likely a hacker could have messed with it. Otherwise, there are no issues despite what some say. Either they used the CD, which was a mistake, or they did something incorrect.
  
  WILL THE UNIT BREAK?
  Like anything if mistreated then yes. The unit is not to be tossed or flung like a pillow, kept in extreme hot or cold temperatures like your car over night, etc. In addition just as any GPS nothing is perfect even Gamin. Heck, I had a Quest 2 die on me once and take forever to recalculate; that does not mean it is a bad unit in general just because one unit of millions had an issue.
  
  ACTUAL USE:
  
  The tracking of the unit is actually dead on accurate. The unit performs a recalculation exceptionally fast should you miss a turn or went the wrong way. A minor flaw I have discovered is if there is a dead end the unit becomes frazzled and tells you to make a left or right when you can't. Simply turn around and you will be pointed in the correct direction again.
  
  THE GOOD:
  
  - 2-year warrantee!
  
  -Will get you where you want to go no doubt.
  
  -Provides you graphic images of the amount of time until your next turn, and the total trip left on the same screen.
  
  -Zero chance of missing your turn as the unit clearly states over and over there is a turn coming up in X number of feet, yards, etc.
  
  -Extremely clear to understand voices. Actually, 99% of them are very very good. If I spoke other languages those would be great too.
  
  -Excellent screen resolution, brightness, and map detail.
  
  THE BAD:
  
  - Does not announce street names which would be nice. However, with the number of times the unit tells you a turn is coming up + the visual of the street or highway such as I-95 North you really cannot go wrong. It will actually say take the highway going north.
  
  - The suck son cup: This is a major negative although I guess we only have ourselves to blame for this. Apparently, there were too many complaints that the unit was slipping off the cup. Well, Tom Tom now made the dam thing so tight that it is nearly impossible to take off. I would say you need to remove the base 40-50 times until the unit becomes loose enough to remove with ease. When attempting to remove, DO NOT have the unit over a table. Too much force is needed to remove; you run the risk of hitting the unit on the table.
  
  - Navigating around the screen will take some getting used to. The device is user friendly but there is a learning curve compared to others.
  
  NUVI 350 vs. TOM TOM ONE:
  
  -Tom Tom has a much nicer voice selection clearer and louder for people hard of hearing. Both can increase and decrease the volume.
  
  - Colors on screen: Tom Tom displays a richer deeper color.
  
  - Both display heavily detailed maps. The Nuvi does allow you to reduce or add more details to the map; Tom Tom does not but the amount is actually just right.
  
  - Nuvi 350 does have Text to Speech Tom Tom does not. Text to speech is the announcing of the street names. A very nice feature but the Tom Tom unit makes up for this by telling you a turn is coming up a lot more than the Nuvi. I used both at the same time on the same route to compare. Every single time the Tom Tom One alerted me first there was a turn or an exit coming up. It also alerted when it was time to get off the exit. Either one gave me plenty of time, the Tom Tom was just faster to the draw.
  
  - Nuvi 350 has a far superior user interface there really is no comparison. The Tom Tom is not bad it is just more difficult to find what you want. For example if you are looking for Borders Books, you need to go through several menus to locate the screen where you are able to look. Categories are not clearly broken down, etc. On a positive note, once you become used to the device there is nothing to worry about; you will soon start to get a handle on things.
  
  -Tracking is about the same. I did find the maps used on the Tom Tom will get you to your location a little faster when using the same route type such as fastest but we are talking about a 2 min difference; hardly worth worrying about. Auto recalculate is faster on the Tom Tom but the Nuvi is also not slow just the Tom Tom is much faster. However, the Nuvi allows the unit to let you manually recalculate much easier where in the Tom Tom you rather need to search through a few screens to obtain your option.
  
  In the end, you cannot go wrong with either. The Tom Tom being less pricy is a big bonus but the fact that you need to struggle with the windshield cup is a rather large nascence and navigating around the unit is less user friendly. On the other hand if you are hard of hearing or would like to hear a really pleasing easy to understand voice then the Tom Tom One is for you; Gamin really needs to work in that area with all their units. Australian Karen is honestly the best you are going to get.
  
  
  
  

• Great little device but needs a few fixes...

  
  By A2D4XSB9V068FS on 2006-09-03
  This is my first GPS (not counting the Delorme Earthmate which is too antique to compare). So I'm impressed! There's a lot to like here given that I wanted a basic "no frills" device.
  
  The One boots up and fixes within 1-3 minutes probably depending on how much open sky it can see. The unit recalculates routes in seconds and I've only run into the dreaded "turn around when you can" advice once. The SirfStar III chipset is a big improvement over what I read about older devices. I love the suction-cup holder--it's amazingly steady and hasn't come off accidentally yet (helps if you wet it a little). The voice and speaker quality are very good although I don't see much impact of the "link volume to car speed" function. The navigation is accurate but you do have to be careful--the One has already tried to lead me into a restricted area of the Pentagon! It also calculated a route that took me off a highway and immediately back on just to take advantage of 1.5 miles of unrestricted HOV. As with any advice based on old data, things can change--so be careful. Another caveat is that the Tom Tom One is a popular item for theft--hide it well or take it with you. And don't leave the suction-cup holder showing--the bad guys will break in to see if you left your One in the car.
  
  I also really like the fact that the device contents are on an SD card which makes backups easy and straightforward. And the connector is a 5-pin USB so I only need one cable for it, my camera and my PDA. And I love the fact it's running Linux--that gives me all sorts of ideas.
  
  The maps are a little wanting--I've got about 20 Favorites built up and it failed to find house numbers for some buildings built in the past 2 years. In fact, one restaurant it didn't find as an address it did find as a pre-installed POI (point of interest). So I have no idea until I drive there whether the POI it knew about, but couldn't find as an address, might be an old location for that restaurant! Which points up another perplexing oddity--you can't view the address details of saved routes--you can only rename them or delete them. They need to fix this.
  
  One disappointment is that the emulator is not working for me. That's the part in the PC or Mac (PC in my case) client that gives you a direct interface to the device. Tom Tom has been working with me on this and the Help Desk has been very good and answers within a minute or two, but it is a disappointment. Tom Tom says it's almost certainly something in the client that's not supporting that function and are promising I'll see an update to the PC client that fixes it. I think I believe them (well, the first half of the statement anyway) given that the PC client appears to be a quick kludge of the older client for the more expensive models with the unsupported functions (MP3 player and image viewer) dimmed out when the client determines the device is a One. I hope they fix this soon. Most tasks can be completed on the device itself (at greater inconvenience) but one or two can only be done through the emulator. Until they fix this it'll be tough to deploy this to entities like sales forces that need to quickly enter the day's routes and itineraries before getting on the road.
  
  Another odditiy is that the client keeps wanting to download and install the prior (beta) version of the device Operating System. Oh well, rushing tech to market means they get to use us as beta testers. I guess I'm getting used to that.
  
  All in all only one star lost for the problems with the PC client. Now someone needs to start a U.S. Wiki!
  
  

• Needs some tweaking, but all around a great nav system.

  
  By A3QR5UM0Y6SHBM on 2006-09-06
  I've been using my TomTom ONE for a week and a half or so and overall, I'm quite happy with it. Out of the box or after having been moved a significant distance while off, the unit takes about a minute or so at most to determine its position. From a warm start, it's usually a matter of seconds.
  
  Route calculations are generally finished quickly, as are recalculations when you fail to follow the route. Since the shortest rout distance-wise isn't always the fastest, I've diverted from the TomTom's original route and it usually recalculated a new route within moments of me going 'off course.'
  
  I've only run across a couple downsides to the TomTom ONE, neither of which is too serious. First, the maps (at least in the DC/MD/VA metro area) are a few years out of date. There are a number of roads which just aren't in the unit's database. Some streets 'lose' their name for some reason. For example, one section of a street on the map may be labeled as 'Main Street' and another part of the same street may be "Unnamed Road." City names can be kind of iffy as well. When trying to input a specific address, I've often had to resort to entering the address by zip code since the TomTom's map database considers my home to be in a neighboring city name-wise and it won't find my street name in the city in which I actually live.
  
  The second thing that kept me from giving the device 5 stars is the client interface on the computer. The client is supposed to allow the user to access the ONE and perform certain functions on-screen, but apparently is missing some component to actually emulate the unit. I've not gotten a response from TomTom regarding the problem, but have read elsewhere online that they know there's an issue with the client.
  
  Overall, the TomTom ONE is a very nice, basic navigation system. Updated maps and a fixed version of the PC client software will hopefully be forthcoming and would make it a 5 star product.
  
  

• Bad Maps, Crazy Routing, Poor Battery Life, Clunky Interface

  
  By AI64A73L6EHP3 on 2007-03-30
  Everything is relative. If you have never used a GPS before, or you work for TomTom, then the TomTom One is the top of the mark. If however, you have used GPS units from other manufacturers, the TomTom One is far off the mark. The problem, in my opinion, is the maps.
  
  The TomTom's use inexpensive maps from a European company called Tele Atlas. Garmin, Magellan and just about every single built-in navigation system sold in the USA use maps from the US based NavTech. Ultmately, having accurate maps and points of interests is the most important thing for a gps unit. In order for a gps unit to calculate a route properly, it must have the attributes (one way, speed limits, stop lights, etc) for all the roads in the country. In my experience, the NavTech maps are just better. If they weren't, why would everyone except TomTom use them?
  
  In addition, the interface is a bit cumbersome compared to the best from others and the battery life is not very good. Finally, if you do have any problems, and you will, TomTom customer support is considered the worst in the industry.
  
  In GPS units as in everything else, you get what you pay for.
  
  
  
  

• Great for the price

  
  By A3GFTR0SIDMG9V on 2007-04-12
  I knew what I was getting when I bought the ONE. It's a fairly basic, simple to use navigation device. It definitely will get you from point A to point B if that is all you are interested in. Whether or not it takes the best possible route to your final destination is another story. I guess if you aren't familiar with the location of your destination you won't know the difference.
  
  I tested the unit by navigating to several very well known locations using the "fastest possible route" setting on the ONE. Unfortunately, it tends to think that fastest possible is more or less equal to shortest possible. One route that I know takes 50 minutes going via highways will take about 60 minutes using the ONE's route. This is because although getting to the highway is about 5 miles out of the way there are no traffic lights along the way. So going 45 miles on a highway is faster than going 40 miles with traffic lights. I don't think the ONE takes this into account.
  
  My only other bone of contention is related to the above. I tried to override the ONE's selection of route by using the travel via option. This works...but if you try to add a second travel via it removes the first one. I know there is probably a way around this problem by using an itinerary but it shouldn't have to be that involved. One nice feature is that if you decide to listen to your brain instead of the TomTom while traveling, the ONE quickly recomputes the route.
  
  Don't get me wrong. I think this TomTom is great..for the price. I'm glad I bought it. But I know that when I read these reviews I tend to like to read the ones that provide brutally honest critiques so that I can make an educated decision on my purchase.
  
  
• Best Bang for the Buck
  By A3F3B6HY9RJI04 on 2007-09-05
  For $200, you sure get a lot! I've been wanting a GPS for a long time but they've always been out of my price range (my father dropped almost a grand on his) so when I saw these at $200, my interest was piqued. I read a few reviews and decided that it would be worth picking up and I took the plunge.
  
  I've been using this for half a year now and have traveled through many states with this on. Here is what I've found out about this:
  
  Positives:
  
  1) It's only two hundred bucks. Again, most of them are still in the $500 price range. I've found very little that this can't do for the money.
  2) Customizable. There is a wealth of information on the screen out of box but I wanted it to display some other things. After playing around with it for a little bit I found out how to get rid of the estimated time of arrival (very inaccurate) and replaced it with the current speed instead. There are a lot of other tidbits of information it can track but I'm happy with that change.
  3) Works great out of the box. In fact, I didn't sync it up to my computer for any firmware or map updates until I had it for a few months. I did update the firmware (not sure what I got out of that), backed up my settings, register it, and no new maps were available but it was great to have a product I had bought five minutes prior working perfectly well in my car.
  4) Battery Life. Sometimes I can't have it plugged in, like when I'm hiking, geocaching, need to use my cigarette lighter for something else, or showing it off for friends. That GPS that my Dad spent all that money on... no battery. Once it has no power it goes out like a light. And not only does it have a battery, but a long lasting one at that. A full charge will let this run for a couple of hours.
  5) Very accurate. I especially love the MPH on this. Did you know that most cars have their speedometer off by about 5-10%?!?!? Now I have my speedometer on my GPS and it is perfectly accurate. 99% of the time my GPS knows EXACTLY where I am within a couple of feet.
  6) USB cable. I love it when electronics comes with a standard USB cable. I hate companies that make you use a cable that is proprietary to the product (Palm, Zune, iPod, some cameras). Thank you, TomTom, for making this simple feature.
  
  Negatives
  
  1) No altitude. I can see Lat and Long, but I have no idea how high I am and in the mountains of Utah, that can be useful information. I'm surprised that didn't come as a feature.
  2) Can't categorize favorites. Ah, probably my biggest gripe. I wish I could categorize my favorite locations. For instance, most favorites I only use while visiting somewhere and then I have a handful around town that I use 90% of the time. Since it lists things in alphabetical order I just start my more common favorites with a 00 and then group certain towns in their own code. It's a workaround, but folders would have been much nicer!!
  3) Occassional Misreadings. This seems to be more of a problem with the maps then the unit but sometimes I just suddenly go "offroad" 20-50 feet, especially on the highway and a couple of local parkways. I think it is the maps because it always happens in the same places. I wish map updates would come on a more regular basis.
  4) Estimated Time of Arrival is wrong. I think it assumed all roads are a set speed, like 40 MPH. But the Estimated Time of Arrival is ALWAYS off, especially on the freeway. I got rid of this and make better estimates in my head, but I wish it would make better assumptions (like Highway = 75, or in my case, about 90 while city streets are about 30 mph on average).
  
  I didn't know where to list this, but the screen size can be both positive and negative. Both my parents don't like the small size and consider it hard to read. So if you need bigger displays just so you can read them, there are other products out there for you. However, I love the small screen size because it makes this device so much more portable and fits easier in my glovebox. My parents' GPS has to be carried in with them or hidden in less convenience locations, like under seats.
  
  In the end, I love this product. For $200 I wouldn't have been surprised if it had done so much less than it actually does. I love this so much, my brother picked up the exact same model. He loves it to.
  
  
• Very disappointed
  By A2H7PNLJT6VRQG on 2007-01-06
  We purchased this GPS to use for our move across the country. The first one we purchased worked for about 2 days then simply would not turn on. After following the troubleshooting guide, it still would not turn on so we exchanged it for another of the same. This one worked for about 2 weeks and ended up doing the same thing. We exchanged it for a Garmin and are much happier.
  
  I agree with the other reviewers who stated that the maps are out of date. To say the least! There is a big shopping area that has got to be at least 6 years old in our neighborhood, but the ONE showed it to be nothing! Many of the newer roads, POI's and addresses were not on the map. Even when we were at home, the ONE showed us to be parked in a field and the apartment complex we live in is 10 years old! Also the GPS was slow to find the satellites.
  
  We happen to be moving to CA, so I'm glad I read the review about not being able to mount things to your windshield. The tomtom ONE does not come with nearly as many accessories as the Garmin, and you can only mount it to the windshield, which I didn't really like anyway.
  
  We paid more money for the Garmin, but it is definately worth it!
  
  
• good product - fatal software upgrade - very, very poor "service"
  By A382TS6RN3BWRR on 2007-04-11
  Initially my Tomtom One was excellent. Then I made the fatal mistake of allowing Tomtom Home to automatically upgrade the software. The device never worked again because it could no longer find any satellites! (My computer has the maximum security offered by Windows XP and Norton Internet Security so it seems unlikely that the process was contaminated in any way.)
  On 11 Feb - I contacted Customer Service - nice courteous responses but no solution. Finally, on their advice, I returned it to the retailer on 27 Feb. It finally arrived at Tomtom Service on 8th March. That was the last I have heard of it!!!
  I rang Tomtom Customer service on 2nd April and they could not trace the unit. Over the following 2.5 weeks I tried a series of faxes and online service queries but have received absolutely no human intervention or assistance.
  In summary - I bought a "good" product, the online software stuffed it up and, over the following two months, Tomtom service achieved nothing except for apparently loosing my Tomtom!!!
  
  Postscript: Finally, almost two months after seeking replacement of the faulty item, I have been advised that it is to be replaced. No apology or expression of regret from Tomtom but at least I will have a GPS.
  Even though I vowed never to tangle with Tomtom Customer "Service" again, and I am free to choose the replacement model and manufacturer, I have found that Tomtom One still offers the best performance/price balance for my purposes.
  I just hope that my new Tomtom runs well so that I will not have to be "serviced" again by Tomtom!
  
  
• Mixed Review....I hope this does not happen to you
  By A1CV4GAOF5EOGB on 2007-01-22
  First of all the quality of the TomTom One is excellent. Clearity and accurracy of directions is excellent and map quality is above average. I would have rated this product a 5 star item, except for the difficulties I have encountered with misleading literature and TomTom customer service. I purchased this same exact unit in September 2006 from BestBuy, so hopefully it will be different than the Amazon experience. Included within the packaging of the TomTom unit was a flyer indicating a free 2006 map update. According to the promotional flyer, all that was necessary in order to claim the update was to visit a TomTom corporate website no later than October 30, 2006. When I attempted to receive the free map update the day I purchased the GPS unit, I came to find out that the map update was not yet available. On October 15th, I attempted again, with the same results. Again I tried on the 30th, still no update. On the 30th of October I contacted TomTom and was informed the update was not even available....why they would advertise this with an expiration date prior to the products release is beyond me. I gave it another two months, and contacted TomTOm in December (two months after the promotions expiration date) and the release was still not available. I have since filed a complaint with the BBB and the only reply from TomTom is to offer me a free map update...although it is not available yet!!!!!!!!! It is now pushing February, pushing six months later and I have still yet to receive any promissed map update. Although the unit is nice, due to the lack of service from TomTom and the misrepresentation with the promotional literature, I will never own another product from this company.
  
  
• Works great... just dont connect it to your computer.
  By A6PQCIVUGNSQW on 2007-04-19
  I have done a lot of research on GPS devices and TomTom One appeared to have more bang for the buck out of the box. And it does. You turn it on, configure it, type in the addresses and it works... up until you decide to install TomTom Home and connect TomTom to the computer. TomTom asks if you want to connect it to the computer and you say yes. Then you turn on TomTom Home and it states there are no devices connected. I've tried three different TomToms on three different computers, from three different stores (all BestBuy).
  
  After a few hours with their Customer Service and returning the device to the store twice (I'm on my third TomTom in 3 days), they finally said I should exchange the device or mail it back to them, so they can reload the software on the TomTom. After reading horror stories of lost TomToms, I'm not taking my chance. I'm going to return it and lose the restocking fee.
  
  I'm very disappointed. One of the features is TomTom Plus (Traffic and weather updates). In order to activate it you have to connect to TomTom Home, which means connecting it to your computer.
  
  Works great, as long as you dont connect it to your computer.
  
  
• Good but ....
  By A18IPBIQTI4V4X on 2006-12-18
  I bought the TomTom One and returned it because the Garmin Nuvi 360 gives me the name of the street I am turning into. This is a big plus. I don't have to take my eyes off the road to confirm that I am turning into the correct street. Last week my co-worker and I decided to do a test. We picked a destination and found both the TomTom and Garmin took us essentially to the same destination when we entered an address. We had to take a trip to a hardware store. I picked Shopping and then House and Garden. The Garmin showed me Lowes is 2.1 miles and Home Depot is 2.3 miles away. The TomTom didn't show the stores. I think Garmin has a more up to date map.
  
  
• tomtom is a dumdum
  By A2ZYGBNZK8JBBJ on 2007-09-17
  My friend bought a garmin 330 and it was fantastic. so, i though i would one up him and get this tomtom one, because it seemed like it had everything the garmin had plus extras like the buddy system et al. Boy, was i wrong. I hated this thing so much i could make a spreadsheet of all the stuff that was wrong with it. i sold mine on ebay and took a $75 loss and was happy to get rid of it. most of the problems are in comparison to my friends garmin because thats the only other gps ive used.
  
  Problems that i can remember:
  1. doesnt update the restaurants list dynamically. what im trying to say is that if you pull up the list of restaurants or shopping centers etc, you get the list as of that exact moment. 2 miles down the road, the garmin keeps you constantly updated on whats closest, how far it is away and what direction it is in relation to you. tomtom just shows you that one list and doesnt update it unless you close the search and research from the beginning.
  
  2. tomtom doesn't break restaurants into multiple categories like mexican, italian, buffet, etc. all you can search for is restaurants and you will inevitably get a ton of results that you cannot filter other than to look down the list and decide if that place has a name that looks like an italian, mexican or buffet style restaurant for example. garmin seems to have an infinite amount of categories for restaurants. even far off stuff like sushi or vietnamese returns results it makes it so easy when you know what you want but dont know what retaurant to go to.
  
  3. tomtom doesnt turn off on its own. the power on the car turns off and tomtom should at least ask me if i am in the car or if i want to turn off. it will just stay on till the battery dies or i turn it off.
  
  4. takes at least 2 minutes for it to find a sattelite if not more. i often turned the device on when leaving my hotel room and by the time i got to the car 3 or 4 minutes later it still had not found sattelites.
  
  5. day mode / night mode isnt automatic. this thing has a clock and should know when daylight is or isn't based on what time of day it is. im not even sure why this has a clock.
  
  6. often tried to talk me into taking turns that didnt exist or were illegal. im sure this was a problem with the maps but its all in the tomtom.
  
  7. garmin has over 6 million points of interest, their websites and spec sheets make that very clear. tomtom states "millions of points of interest" I'm sure that 1.5 is still considered "millions" but, i really felt like the database was very lacking. especially when i would drive by the place i wanted to eat on my way to some other tomtom based destination.
  
  8. wal-marts and targets were not in the database. i was lost in washington D.C./Virginia and i knew there were walmarts and targets everywhere but tomtom had no idea what i was talking about.
  
  9. searching for a mall or major shopping center was impossible. the only way to find one was to either know the name of the shopping center ie "woodland hills mall" or "the shops at utica" you couldn't just search for the gap or tjmaxx or dillards type stores.
  
  10. when searching for the nearest starbucks the results just have "starbucks" listed over and over without any kind of address, store number or reference. so, we were headed a certain direction and didnt want to stop at ones that werent on the way we kept re-searching for updated but couldn't tell which entry we were looking at and kept picking the next one on the list and getting driving directions for the same ones. so, then you have to reopen the search, and you just get another list that all just say starbucks. i know for a fact the garmin 330 says things like starbucks 41st and yale, starbucks on sheridan street etc.
  
  11. adding waypoints to a route: waypoints on a route are confusing. there is not a notifier that says something simple like "you have reached your waypoint" so, if you are driving and not watching the screen, tomtom will just let you drive right past and you wont notice that you passed your waypoint and it will just keep giving you directions to the next destination without confirming that you stopped or even knew you made it to the first one.
  
  12. if it hasnt found a sattelite yet, it will still search and map out routes for you based on some sort of randomness. it will tell you with confidence that things are x miles away from you and let you plan routes. but, once the satellites connect, it redoes everything and a 2 mile trip to mcdonalds might turn into a 12 mile trip that passes other mcdonalds' on the way. i cant understand why it wouldn't just remember where i was when i turned it off and go from there until it connects?
  
  13. if i KNOW the address of a place tomtom should be able to get me there. there were 3 specific times when i had the actual address of a place i wanted to go and tomtom could not resolve the address. it would just point me to an address that looked the same but may have been miles away.
  
  dont EVER buy a tomtom one. this is a mediocre device and isn't really ready for prime time. like my girlfriend would say when i would tell her tomtom would take us there, "TomTom is a dumdum."
  
  
  
  
• Pretty Good
  By A1ABBEP4Q15UWO on 2006-10-07
  I just took this unit on a 5000 mile road trip from Chicago to San Antonio, to Phoenix and back. The unit was worth the price, especially for finding routes off the interstate system.
  
  The GPS was almost always very precise. Sometimes it would suddenly place me a couple hundred feet away and give me instructions for getting back to where I already was. The voice directions used the word "yards" when it should have said "feet". The POI database was often incorrect. It would tell me that I had reached my destination when it had actually put me in the middle of nowhere. Gas stations would turn out to be closed down and new ones wouldn't show up. In some areas, POIs are about a half mile off.
  
  The PC software did not work with the device, so I could not set-up itineraries in advance of the trip. When I returned home, I saw that the program update was available, which included the fix. Now, if only the POI database were updated and the units fixed in the dialogue, the product would rate 5 stars.
  
  
• Very poor navigation, otherwise nice features
  By AR77FEDD53ZK on 2007-05-18
  I recommend avoiding the TomTom One. It gives wrong or at best misleading directions almost everytime I have use it in the last 4 days.
  
  The TomTom One is easy to use, intuitive, and has a lot of nice features. But the all-important algorithm for routing needs major improvement. I have not used other GPS devices, but Mapquest, Google Maps and other internet services are much more accurate than the TomTom.
  
  On one occasion, I would wind up traveling to the wrong state! Other occasions the directions will get me there, but taking an obvious round-about route. Many times the voice system says to do one thing that would have me miss an exit or take the wrong exit while the on-screen graphic shows the correct move (for example, the voice says to "exit left" while the graphic - at the last moment - implies a right exit). Since I rely on the voice more than the graphic, it's easy to get into trouble with this.
  
  I cannot emphasize enough how many times there was something wrong with the directions, and for that reason I recommend avoiding this model. Below are several, but not all, of the problems I encountered in a 4-day test.
  
  Example: Ambler, PA to PHL airport, and avoiding I-76. The directions start out wrong - it takes me on longer, slower local roads filled with traffic lights rather than using the shorter and faster Rt. 309 Expressway to the PA Turnpike with no traffic lights.
  
  The directions end incorrectly - and somewhat disastrously, when it passes exit 12 of I-95 (which is the airport exit that takes you directly into the heart of the airport) and instead takes exit 13 and 3 local roads with multiple traffic lights (adding over 5 minutes to the drive).
  
  Example: King of Prussia, PA to 923 Fairmount Ave, Philadelphia, PA. This was another disastrous error, where the TomTom gave incorrect directions that would have me drive into New Jersey. It said to take the 6th Street exit of I-676, and turn left. But only right turns are allowed. Then when I turned right, it said to then make a left. Doing so forces me onto the Ben Franklin Bridge and into New Jersey. It should have me get off of I-676 at the 8th Street exit, continue to 7th Street, and then turned left.
  
  Example: PHL airport to Ambler, PA. There are 3 problems. One is nearly disastrous. First, it has me on I-476 and going to I-276 EB. Just before the toll booth, the voice says to keep right. If I did that, I would be forced to take the fork for I-276 WB (the opposite way). I need to keep left for the toll booth, then after the toll plaza keep right.
  
  Further on this trip, I am on Rt. 309. The "voice" and the lower left of the screen says to "exit left" from Rt. 309 to Highland Avenue. It's an exit right. Funny that the screen graphic get's it right just when you are on top of the exit, but the advanced warning and voice has it wrong.
  
  Then, even through it knows exactly where my house is, it takes me on a round-about path in the last block or so.
  
  Example: Chicago to Ambler, PA, it says to take I-80 from Illinois straight to Rt. 309 in Ambler, PA. However, I-80 is about 50 miles away from Rt. 309 at its closest point. The real issue is that I-80 becomes I-76 in Ohio, near the Pennsylvania border (to stay on I-80, you have to take an exit), and then I-76 becomes I-276 near Philadelphia (to stay on I-76, you have to also take an exit). Since there are no turns off the highway, the device never notes that you do not stay on I-80. The 3D graphics have it right, but its very misleading to have the directions say I-80 when you need to go onto I-76 (and later, onto I-276).
  
  It would be nice if the directions included where to pay tolls.
  
  Example: It locates my mother's apartment building in Jenkintown, PA about a half mile from its actual location. To be fair, so does Mapquest and Google Maps.
  
  Example: Traveling to Patten Rd, Highland Park, IL - it magically wants me to cut across a park to get from 1st Street to Patten Rd.
  
  Example: Traveling to 125 Village Blvd, Princeton, NJ. It says there are two Village Blvds, one in "Kingston" and one in "Plainsboro" (Princeton is merely the post office box). Plainsboro police (not Kingston police) serve this location, so I picked the latter choice. Wrong!
  
  Example: I asked for points of interest of rest stops and service stations to be displayed. They never showed while drive I-80, I-76 or I-276, yet there are service areas every 35 or so miles.
  
  
  
• SIMPLICITY AT ITS FINEST...
  By A2RUUTTFJQ7CBH on 2006-12-11
  Being a fan of the old analog GPS systems (that's road maps to you) for years I decided to try my luck on the TomTom One (New Edition). I figured that the price of portable GPS systems had declined enough for the average American to afford, (and with the discount that TomTom is presently offering I decided now was as good as time as any to purchase).
  
  The unit itself is ready straight out of the box. The internal battery comes charged and the package also includes a car charger to your cigarette lighter, a USB cable for connecting to your PC, a windshield mount, computer software that includes TomTom Home for easy organization of your TomTom, an instruction manual with easy start guide, and finally a replaceable 1GB SD card loaded with maps and points of interest throughout America and Canada.
  
  Upon initial use of the TomTom One, I found the unit to be light (approximately 7 ounces) and very easy to set up. The onscreen instructions were clear, precise, and specific. I was asked a series of questions that helped me customize my TomTom...my street address, the voice setting I preferred...etc. The 3.5 inch touchscreen with 320 x 240 resolution is large enough to use comfortably and was crystal clear even in direct sunlight. Within five minutes of getting the unit out of the box I was ready to go.
  
  The TomTom One (using its SirfStar III chipset) found my position on the map within 60 seconds. Very impressive considering the 5 minute wait owners are used to with prior GPS systems. I decided to take a 30 mile drive from within city limits to my parents house, which is located in the sprawling cornfields of Illinois.
  
  Once the route was calculated the TomTom One warned me that exact street addresses (house numbers) located in the country were not included in the directions but it would still take me to the road I was searching for. Fair enough.
  
  The route was calculated within seconds, I was given a choice of using either 2D or 3D onscreen maps, and a female voice started giving me turn by turn instructions towards my destination. This is what I have been lacking! It was like having my own personal tour guide for the entire country.
  
  Somewhere along the drive I decided to test the TomTom One to see what would happen if a wrong turn was made. I made an "incorrect left" down a gravel road and the unit had a new route for me within 25 feet. I was astonished. The country roads in Illinois can get very confusing at times, a driver can get lost quite easy because there are no visible reference points to navigate from. The TomTom One didn't hiccup once, it just recalculated a route and kept right on going.
  
  I arrived at my destination (as promised, the TomTom One took me to the country road I needed but not to the street address itself). I was impressed. With rural Illinois conquered, I decided to test the system's point of interest (POI) database. This seems to be a major negative point with other reviewers but I found the database to be very reasonable considering the fact that places of business close quicker than they open. True...some restaurants weren't included in the system's SD card, but anyone that uses even an "up-to-date" phonebook will tell you they have the same problem. I think the POI database was extensive and as accurate as the driving directions the TomTom gives itself.
  
  What the TomTom One does lack however is any video or MP3 playback capabilities. This, to me, was understood before purchasing the unit and incidentally seemed like an unnecessary feature for a GPS system. Unfortunately, the TomTom One does lack features that I would prefer to have. One of which is text to speech capabilities which would allow the voice navigation to pronounce the names of streets rather than just left or right turns (example: "turn left on Progress Boulevard", as opposed to just "turn right")
  
  Also, I really would have appreciated a user-replaceable battery in this product. It seems that the new electronic trend is to make changing batteries in products an impossible task for consumers, unless they're willing to pay more money. True...almost all portable GPS systems have this same feature but that's my point exactly. Great products with cheap tricks built in.
  
  All in all I give this product a commendable review and star rating. It has saved me so much time and frustration on long road trips that I can't begin to express enough gratitude. Before this product I would use nightmarish, printed-out, Internet maps which had me stopping every fifteen minutes, asking gas station attendants how to get to a certain street. Only to drive in circles for another fifteen minutes and arrive at the same gas station. I used to dread getting lost in unfamiliar neighborhoods, now I welcome the challenge.
  
  
  
  
• An everyday user review
  By A2BT3P4HHZLPL5 on 2007-04-15
  Great GPS unit that does what is supposed to do and flawlessly at that. Clear easy to read display and instructions. Menus and interface are self-intuitive to the degree that you just turn it on and start using it. No downloads, activations or learning required.
  
  Satellite acquisition takes just a few seconds and recalculation when you miss a turn or instruction is equally fast. Accuracy is impressive with spot-on instructions and updated maps. Even small streets in rural areas are recognized and labeled.
  
  After looking at the Garmin and Magellan units I thought this was the best unit for the price. It has the largest screen and the most features for this price range. A previous reviewer complained about the misrepresentation of Bluetooth capabilities to which I completely disagree. The fact the Bluetooth features are available at this price range is already impressive. Also unless you buy a much pricier unit none of them come with a dashboard stand. All manufacturers seem to sell them as options (Garmin included).
  
  
• An excellent low-cost GPS solution.
  By A1TAYIHI78ITNL on 2007-04-15
  After spending a couple months wrestling with, and researching, Global Positioning System devices, I finally settled on the Tom Tom One just before a trip from Washington, DC to Detroit, MI. The device performed beautifully throughout the trip, and has since made navigating the Washington, DC area much more enjoyable.
  
  Do be aware that the device will find the fastest navigation route - even through it may take you someplace unexpected. For instance, while traversing Ohio (we stayed overnight in the Columbus area), the device took us north via some back roads I otherwise would not have known existed. Including one that wasn't paved. Not surprisingly, this saved us quite a bit of time.
  
  Mounting options exist beyond the window mount, though you'll probably need to order them from the company. Details can be found in the brochures accompanying the device, or at the Tom Tom web site.
  
  It's also worth visiting the web site using the included software, to ensure that you have the most up-to-date software, and any maps beyond Canada and the U.S. you might need. Frankly, I haven't seen the necessity given that I use the device solely in the area provided off the shelf.
  
  
  
• You're kidding me, TomTom
  By A3KFV66E0ZKPHN on 2007-01-24
  Sure, the customer support(Business hours only) is weak, documentation is poor, and the One sometimes takes several tries to start. I could live with that. But the one I received as a Christmas gift just stopped working, a month later. It won't progress past the startup screen even after being reset, and I'm taking a trip tomorrow. Thanks, TomTom. If I can get hold of the receipt, I'll be exchanging it for a Garmin.
  
  
• TOO BRITISH FOR THIS AMERICAN !!
  By A2F0WAS7F9AFDH on 2007-06-25
  Accurate but annoyingly British for those of us that are 100% AMERICAN.
  
  Even the "American/U.S. Voices" insist on calling a "Freeway" a "MOTOWAY" and an exit ramp a "Whirl-away". Couple that with annoying British accent (even in the U.S. version) and it makes me want to puke.
  
  At least it ain't a French accent.
  
  The first time it told me to take the "Whirl-away" I thought it wanted me to get on an amusement park ride! A Whirl-a-WHAT!?!?!?
  
  We double checked we has "U.S." voices but it still used many Northern Europe/U.K. acronyms and nicknames I'm completely unfamiliar with.
  
  Many of the options were unavailable for the U.S. when I purchased it such as Traffic monitoring, etc.
  
  Okay - but not great. Also the screen crashed and blanked out on me while in the midst of a free way. It has software problems.
  
  
• battery issue; negative customer service
  By A3TSQVDK4TZ1VD on 2007-08-09
  the battery in this is not replaceable!!! from what i read they only last 18 mothns or so. then you have to send it to tomtom for a replacment!!!!
  
  i have tried to contact customer service and have not been able to do so. i called their factory store and they were just so-so courteous, enough so i would not buy from them.
  
  and i am NOT going to toss away a couple hundred dollars on a device where i can not easily get a simple battery replaced by myself.
  
  i also would be concerned about buying tomtom when their home edition cd seems to erase what is already on the unit, and you have to get to go thru the BS of sending it back for re-install.
  
  now this goes for garmin as well, many many comments on their blogs re bad batteries, and theirs too went in about 18 months....have you tried to reach garmin??? i have for over a month, always a 30 minute plus wait time to speak to someone...and as for their web site, they say it is easy to log on...i have yet to be able to do that, hence no contact from them via their site.
  
  
• Give it LESS than one star if possible
  By A33PN9TKZ70YPP on 2007-09-26
  I had a TomTom One for LESS than 45 minutes when it stopped working. I phoned their tech. After several hours on the phone with them they admitted many of the systems are flawed and basically the unit I had was fried. They suggested I return it where I purchased it, they do not take their product back directly. I contacted the online store where it was purchased. They said it needed to go back to the manufacturer. I carefully wrapped every piece back into the box along with the manual, etc. & mailed it back to TomTom. Yesterday I received a plain cardboard box that contained a used TomTom unit, 2 USB cables and one holder to stick on the windshield. No manual, no case, just JUNK and I do mean JUNK!!! It doesn't even work! I phoned TomTom this morning, spoke with "Melinda" for almost one hour. She said she was very sorry but I should have phoned them to get a number prior to returning it to the company. THEY TOLD ME THEY WOULD NOT ACCEPT IT BACK NOW SHE SAID I SHOULD HAVE PHONED THEM FIRST BEFORE RETURNING IT??? I asked WHY they did not offer me a return number in the first place? She again apologized, took down my work number and said someone would get back to me today. Guess what? No call. SAVE YOUR MONEY!!! This company not only lacks in a quality product but their customer service lacks horribly. Spend it on a product that works or is from a company that stands by their product!
  
  
• Looks great for the price
  By A1YUL9PCJR3JTY on 2007-02-17
  ****
  A friend of mine bought this today, and we set it up together. The TomTom ONE is remarkably user-friendly, extremely easy to set up, and intuitive to operate.
  
  The screen features a nice "driving view" that was unavailable in GPS systems at the time I bought my GPS; this view is more 3D, very easy to read and quite appealing. For the price, it seems to be an incredible value.
  
  The TomTom ONE kit comes with a USB cable that hooks up to your computer and a CD that can be used to manage it over the computer, giving greater flexibility in management. My old GPS can only be managed from the console in my car.
  
  Seeing the capabilities of this portable GPS system, I wished I would have not had a different GPS installed in my vehicle, but instead purchased this unit. The TomTom ONE can be transported and used in rental cars on trips, or in friends' cars, and there are no worries about it being stolen, as it is small enough to stow away in your purse. Versatile, easy to use, inexpensive---what more could you want in an entry-level GPS?
  ****
  
  
• Garmin > TomTom
  By A2QK1LNJODNVNV on 2007-03-08
  I have to say that I was very disappointed in this item. I've owned GPS units for many years, I'm kinda a tech geek. I specifically have liked the Garmin line of products. I decided though to try the TomTom, yeah the commercials did their job on me. They were clever and cute for sure.
  
  The problem with TomTom is its lack of more advanced features. This is a very simple unit, not complicated at all, that is good. But, but its simplicity comes lack of features. The biggest feature lacking is a trip odometer page that the Garmin units do so well. When I travel I like to see average MPH, travel/stopped time, etc. In the TomTom you only really have the map. I also like to see elevation and that is lacking.
  
  This is a sharp unit for sure, but the lack of features and a problem with the unit locking up led me to send this item back and get the Garmin Nuvi. The Garmin is a great unit that INCLUDES a carrying case and all the chargers you would need. You get every accessory with the Garmin. The TomTom nickles and dimes you for the same items.
  
  Yeah the TomTom ONE is a few bucks cheaper, but you don't get the case and extra cables that are a necessity. The Garmin also has many great features in the "travel section" of the unit.
  
  Please consider the Garmin Nuvi, it is twice the GPS unit.
  
  
• Better Documentation Needed!
  By A3HRKY5LJO5UXE on 2006-11-10
  I love my TomTom One. It is a great value for the money and I recommend it highly. There are some things you have to get used to. Tom doesn't measure feet well, but it is fine for miles. Ex: You may be told to make a right turn in 150 ft, but it may be only 25 ft. to the turn. Also, the documentation is poor. The battery can be charged by connecting to your computer, a wonderful feature that you are not told about. Instead, it is suggested that you buy a cable to connect to your house electricity.After I bought it, not only did I not need it but you can't even use it on this version of TomTom.
  
  
• Great GPS. Lousy Maps.
  By A2D3L1CASEZFSB on 2006-11-29
  5 stars for the GPS unit but 2 stars for the maps. I really liked this device...the size, shape, display, and features. Everything worked very well. It was very easy to setup and use right out of the box. But I had to return it. The maps were terrible. High rate of errors for me and it couldn't find half of the places that I was looking for. I wanted to use for VA, MD, DC, and OH areas. Obviously this is a budget GPS system but for the price I expected either more accurate maps or free updates. I went with a Garmin unit instead. It has none of the map issues this unit does. It uses a different set of maps form a different company. I have heard TomTom is going to change over to the same company that Garmin uses.
  
  
• TomTom needs to find a new day job
  By A1K2NKVEXWGGTF on 2007-04-19
  I hate this unit with a passion and I sell the things. Its cheap, 299.99 at most retail place right now and that's what you are getting. The One died in 24 hours, while plugged in and never turned back on. It also directed us to a road that was headed into the Pacific Ocean, there is no road across in the pacific last time I checked. It acquired Satelites ONCE and then never acquired them again. And good luck talking to customer service, both I talked to didn't speak english...A dreadful unit, maybe TomTom could go work at Walmart
  
  
• DISAPPOINTED
  By A23MNWOWRSAOJ9 on 2007-06-19
  After my buddy drove by with his new Garmin streetpilot i5 I knew I just had to have a GPS too. So after reading all the reviews and pros opinions in my price range I choose the Tomtom one. After only 5 day of use this unit located my home on a differnt street. Miss my mother's home by a half mile. Located my daugther's house two streets east of where she lives. It has only been right on about 40 percent of the time. It is very easy to use but what good is that if it doesn't take to the location you want to go. Can I trust this unit in a city that is new to me to get me to the right location? I did check with Tomtom and I do have the newest map. By the way the Garmin my buddy has located my home at the proper location.
  
  
• Perfect for me!
  By AK3M4R07AX0ZT on 2007-06-24
  First of all, if you are trying to decide "TomTom One" or "TomTom One XL"- they only got one thing different (I called Garmin and TomTom before I made my purchase) it's the size, everything else is the same! The hight of the screen is the same as far as I can see , the XL a whopping 100$ more expensive is only a little wider then the One- does one really need a wider screen- no not really! I've seen my Tomtom One in action and it shows plenty, it tells you soon enough when to turn (and you can see where the next turn is going to go by a little arrow in the left corneron the bottom)which makes a wider screen unnessesary! Believe me , I'm a Widescreen person, TV and PC and all, but in this case I'm, glad I didn't waste the extra 100$ for a little wider screen!
  
  I love my TomTom One and it goes with me wherever I go!It is very light and easy to install! First of all, I gotta say the Customerservice is great, they are prompt, very friendly and really take their time to walk you through if you got some questions or problems! It comes with a big variety of voices (some on the TomTom the others free to download on it) but you can also purchase extra voices of celebritys which actually is quite a hoot. My GPS actually gets me laughing with it's funny remarks for example when it litteraly moans to me turn left onto the highway and then go faster, faster, faster..... (it depends who and what voice you got!)
  
  I've used it quite a lot and I found it actually to be very correct, I'd say up to about 10 feet actually! I live in a very small but extremely fast growing city and so far I've only had one problem where it told me that no cars are allowed on that particular street but they where, buit in the end this wasn't even a problem even to me!.
  
  It extremely fast adjusts lets say (at times it draws it's info from up to 10 Satelites (I can see it on the screen upper right corner), it tells me go this way but I was destracted by my son and miss the street, it thinks for a second and then shows you right away the new route to your destination!
  
  there is alos no need to tell the TomTom where you are laving from by adress, since it's by Satelite it knows it right away and will still guide to correctly to your destination! It also shows me Gasstation in Symbols along the road while driving!
  
  It actually very correctly tells you (if you wish) how long it'll take you to get to your destination, given the fact you stick with he speedlimits, it'll also tell you how much time you'll need to make up in order to get to your destination at the time you planned it for!
  
  I just love my little TomTom!
  
  It comes with a USB Cable for the PC you can charge it with anda n Adapter for the Car! Since the battery in the TomTomOne only lasts about 3 hours the Adapter for the Car is great. Sure it'd be better if the Battery would last longer but that doesn't bother me, since it did come with an Adapter for the Cigarettelighter I don't care, my TomTom One will go as long as I need it too as long as the Battery of my car lasts plus 3 hours *hahah&*
  
  the mopunt it comes with is great witht he big suction cup and easily to install and take down! I do wish that it wouldn't be kind of tough to slide the tomTom on the mount, it's easy to do it when you hold both things in your hand but if the mount is stuck on the window it's kind of touigh to stick the TomTom on it! It'd be great if it came with lets say a Velcrowpatch on the mount,t hat way I could leave the mount on the window until I use my Tomtom One again or when I leave my car so it doesn't get stolen. But, since it's easy enough to just pull the Mount of the windshield I still give the TomTom One 5 Stars!
  
  I read other reviews here and some gave the TomTom a very poor judgment which I can't really understand. Like I said I found my tomtom very accurate up to 10 feet and less and yes, the signal can be thrown off with a strong disturbance and then maybe show temporarily a wrong street I guess, but I had that only once. I wanted to go home, I had been at a adress in my city which was kind of hidden adn I knew I wouldn't find my way out. It showed my street kind of messed up, so I again gave the order for the destination and this time it got it correct and the screen looked right too! It works perfect 99,99% of the time!
  
  Even GPS-systems that cost very much can misslead you or mess up, and for that price the TomTom One is top of the line for me and much more practical then many other way more expensive and more complicated GPS systems.
  
  You can hook it up to your blootooth of your Cell and Tomtom One will give you live updates ono Traffic ahead AND lead you around it! Haven't tried that though but I will soon, once I've turn the Bluetooth Capability on on my Cell!
  
  I love it and I'll recommend it to everyone! Read the instructions, call the Customrerserviced if you got a question or problem, there is no long waiting or anything. You'll love Tomtom One too, just like me!
  
  
• Great unit, slight need for improvement
  By AV920OCD21PSB on 2007-06-25
  First of all, this is a positive review!!!
  
  Recently purchased the ONE from Tom Tom and find this unit to be VERY nice for the price. It is small, compact with a TON of features! A lot has been made of the Tom Tom "routing engine" in comparisons to Garmin and Magellan, consequently people are stating that the ONE routing engine is week in this area also attributed to the maps used by Tom Tom.
  
  Tom Tom uses Tele Atlas maps while Garmin and Magellan use Navteq maps!!
  
  I have been fortunate to be able to run side by side testing with all three brands. Most recently the Magellan 3140 with brand new 2007 Navteq maps...
  
  Consistently the Tom Tom out "routed" the Magellan as well as "rerouted" faster and better when purposely deviating from planned routes. Furthermore, if the Tom Tom is using inferior mapping how does it consistently find and route to locations that the other unit cannot? Food For thought!!
  
  Pros:
  
  -Easy to use
  -Feature rich
  -VERY efficient routing engine
  -reroutes are fast and accurate
  -detailed "main screen" showing map, speed, time to dest, distance to next instruction, signal strength, etc...
  
  Cons:
  
  -Shorter than acceptable battery life (C'mon Tom Tom, 2 hours???)
  -Bluetooth claims are misleading if not bogus
  -no ac charger
  -no case
  
  I would love to give this unit 5 stars and I realize the "Cons" are not too bad, but they should provide an AC charger and case!!!
  
  
• Love it!
  By A3IDLS797KA0P3 on 2007-07-05
  I first bought Garmin C340 due to the high praises Amazon users give it, but I was rudely disappointed, C340 gives you no choices to customize a route(meaning you cannot create an alternative route, avoid certain streets, or go by way of certain streets) I listed to the advice of a friend and purchased Tom Tom One! I must say I love this GPS, true that its a bit weak in the software component and the customer service aspect but as a unit it's great! It routes VERY FAST! It gives very SHORT AND FAST directions (routes are similar to Google Maps; which gives excellent directions!) I love the fact that I can calculate alternative routes or avoid certain streets/bridges/avenues/etc. I took the unit on a 125mile road trip and it did not faulter for a second! It re-routed me in about 30 seconds when I missed my exit and it gives excellent directions without telling me the street names. POI database is weak but I dont use the GPS for that so that doesnt bother me, and I have heard of complaints about the unit not being able to find OLD HOUSES! This is also not a concern for me since every route in NYC that I needed, was succesfully routed to by Tom Tom. Overall this unit is a little gem! Its the cheapest and most reliable GPS I had! It has some weak spots but if you care about pure driving directions and the ability NOT TO GET LOST! You will love this unit, if you want POI, Customer Service, and PC "Emulators" you might be saddenned. But take my word for it, I love it!
  
  

• Garmin MetroGuide CD ROM North America v6
• Lexar Media 512 MB Secure Digital Memory Card (Retail Package) SD512-231
• Lexar Media 1 GB Secure Digital Memory Card (SD1GB-231) (Retail Package)
• Eton FR300 Emergency Crank Radio Metallic Silver

• TomTom ONE Carry Case and Strap
• TomTom ONE USB Battery Charger
• TomTom Additional Mount & USB Car Charger for One
• TomTom ONE 3rd Edition 3.5-Inch Portable GPS Vehicle Navigator
• TomTom One Leather Case