Western Digital 160GB 2.5-inch Passport USB Portable Hard Drive Reviews

• Excellent Price in a Compact Package

  
  By AGGAQLXPVGM5D on 2007-04-21
  This hard drive is worthy of consideration given its compact size, capacity and ease of set up. I have 3 external hard drives, all of which need an AC adapter. Given that the weight of those are quite heavy and the inconvenience of needing a plug, I needed an alternative.
  
  I attached the USB cable to the laptop and the drive, and that was it. Before saving any data, you might as well format it to NTFS, since FAT32 is the default (files greater than 4 GB minus 2 bytes won't transfer on FAT32)
  
  Just right click with the new hard drive highlighted and click "Format" with NTFS selected and you're off to archiving your data. Even more importantly is the ability to back up data on the laptop and have some convenient method of restoring the information.
  
  Powered through the USB cable, this convenient package eliminates the need for an additional power outlet. This is especially useful for the traveling user where all you may get is a plug for the laptop. This unit is quiet and I barely hear it which limits any distraction from the 'plug in units' that I own.
  
  The case is about the size of a 30 GB video ipod with a glossy black finish. My only grip is the 8 inch cable that accompanies it but it is hardly a showstopper.
  
  Your other brand considerations are the Smart disk Firelite which is the pioneer of the portable high capacity HDs and the Seagate double USB corded hard drives.
  
  Seagate 120 GB 2.5" Portable External Hard Drive 8 MB Cache ( ST9120801U2-RK )
  
  Wolverine Data Portable Series 120GB External Hard Drive USB 2.0 ( 2120 )
  
  SmartDisk FireLite - Hard drive - 100 GB - external - Hi-Speed USB - 4 pin USB -
  
  For cost, capacity, styling and size, this one has absolutely NO comparison.
  
  Any case that can hold a Nintendo DS will hold this drive. Here are some examples:
  Nintendo DS Lite Carrying Case
  
  Nintendo DS Lite Ultimate Leather Case
  
  
  
  Two thumbs up.
  
  

• No Power Booster Cable

  
  By A37JAJQ2Z7WOT4 on 2007-07-09
  This is a very good drive but be aware that it does not work with all USB ports - a lot of them will not supply enough power to run the drive so you will need the power booster cable WDCA029RNN which connects to 2 USB ports to get enough power to the drive. The pity is that WD do not include this as standard since quite a number people buying this item will actually need it to run the drive. Would have got 5 stars were it not for this.[[Western Digital 160 GB USB 2.0 Passport 2.5" External Hard Drive ( WDXMS1600TN )
  
  

• Many Laptops won't provide enough USB power

  
  By A1EZMU02XNK3DA on 2007-05-27
  I needed to move my data from a Dell Inspiron 8500 (a large laptop) but when I plugged the drive in I got 'USB Power Overload' messages and the drive wouldn't power up. Tried it in a few other models of Dell laptops in the office and got a 50% success rate.. only some laptops had enough power to drive this thing.
  
  I ended up spending another $20 on an AC powered USB hub to get it working. The extra gear makes this drive much less portable. Otherwise it works fine, and no problems when used with a desktop machine.
  
  

• A Very Attractive Piece of Junk--Updated

  
  By AA98GW5LPFBNC on 2007-01-21
  I got a good price on this drive and the piano black finish exactly matched my new HP Laptop, so I thought, why not? Usually I'm more careful -- I should have checked here first.
  
  When I plugged it in, the drive was recognized and all seemed well. But it's pre-formatted for FAT32, and I run NTFS files system, so I went to the Western Digital site to find out how to re-format it. I CAREFULLY followed the directions, and after that the drive was recognized in Windows, but showed it wasn't formatted. Every format attempt in Windows, even low-level, failed.
  
  So I downloaded the Western Digital utilities, which tested the drive and found no problems. Then I used the WD utilities to format the drive. It said the drive was successfully formatted, but again, when I tried to use it in Windows, no luck. Windows called it an unformatted drive and continued to give an unhelpful error message when I tried to format it. I even tried the "long format" method and that came up with the same "Drive could not be formatted" error, but only after two hours of seemingly formatting correctly.
  
  I returned it to the store and bought a Maxtor-mini III which I plugged in and it recognized my file system immediately. I'm not sure whether it was pre-formatted in NFTS or re-formatted during the quick setup, but it works very well.
  
  Western Digital used to make excellent products. The Western Digital 160 GB USB 2.0 Passport is a mess.
  
  Update: (4-15-07)In reviewing my reviews I notice that many recent reviews have been more positive. I am thus willing to concede that the some early models may have fallen victim to startup production problems. If you note the review arc for the Passport, you'll see a steady climb in the ratings. Still I would caution against trying to re-format the drive to NTFS, even though WD claims you can do it. Even if I could change my rating now, I wouldn't. Following WD's instructions explicitly, the drive failed for me and could not be recovered. As always, YMMV.
  
  

• Uses more power than the USB spec requires--so it doesn't work

  
  By A2DCBGQTRN9M1H on 2007-07-27
  I'd been eyeing this and some other portable drives here on Amazon for awhile and bought it from a brick-and-mortar store on a lark yesterday when I was in desperate need of some extra space.
  
  I plugged it in and waited for the drive to appear on my PowerBook's desktop. Nothing. I checked Disk Utility and it didn't show as even an unmounted drive there, so I checked System Profiler and it didn't even register as anything connected by USB, which was strange, I thought, because the light on the device was pulsating.
  
  A bit of Internet research and I've figured out the problem: the USB specifications only require each USB controller to put out 500mA, and this WD drive requires more than that (1000mA at spinup and 650mA continuous). Unfortunately, my PowerBook G4's (17") ports only put out the required 500mA, but you can't really fault Apple, since they're just following the standard.
  
  This is a known issue, too. A Google search for "western digital passport not enough power" returns a half a million pages, and the top few dozen are all reviews from here and other stores as well as from professional reviewers that all mention the same problem. It would be nice if the USB standard were upgraded to support higher-power devices, but until that happens, WD should post a disclaimer on their product descriptions or at least, as one Web site poster said, should not put the USB logo on their products since they're out of compliance.
  
  WD seems to say this is a "rare problem." Unfortunately, it appears that it is not as rare was WD might claim. It would be nice if they would include the USB Y cable they sell online (it allows you to draw power from two USB ports), although this is far from a perfect solution (tying up both of my USB ports is not nice, especially since I need one for the Logic Pro USB key fob).
  
  Fortunately, that brick-and-mortar store's very liberal return policy will be working in my favor this afternoon.
  
  One star for false advertising. If WD were clearer about their requirements (or better, included the Y cable), I'd consider upping the rating.
  
  
• They offer a free solution for Mac Powerbooks, but it takes a week
  By A1T9330GBRSUNX on 2007-06-20
  As many have stated, many Mac PowerBook G4s and other laptops don't provide enough power through a single USB port to properly spin this drive.
  
  Western Digital does have a FREE fix, which is a power booster cable that plugs into 2 USB ports and replaces the original USB cable... and they'll ship it to you free if you call them. As you might have guessed, this means you need two free USB ports in order to use the drive (which is very small and sleek - tres chic).
  
  You cannot buy the power booster cable anywhere that I can find. To get the cable, call WD tech support AFTER you get your drive (you need the serial number to call them) at 800-275-4932. At the prompts press 2 and then 2 again. Be sure you have your serial number when you call.
  
  Others have pointed out that you can use a powered USB hub, however, I encountered trouble in doing so, plus as they point out that means carrying an extra USB cable, the hub, and the power source. The free power booster cable from WD replaces the cable that came with the Passport and thus you only have to carry the drive and the one cable.
  
  
  
• Working well, so far...now it is being returned
  By A2MP9VJK5QF7DH on 2006-12-13
  After reading of all the problems, I bought this drive with some trepidation.
  
  As soon as it arrived I plugged it in and ran the Western Digital Data LifeGuard Diagnostics. This gave the drive a clean bill of health.
  
  I then ran the XP chkdsk utility with the /R switch. This turned up 128 KB of bad sectors, and dealt with them.
  
  I seems that the quality control is not what it should be, but that chkdsk can help. I'll post another review if anything changes...
  
  ...I can't post another review - this one should be reduced to one star.
  
  In my previous review, I stated that chkdsk had found 128 KB of bad sectors. I was running chkdsk in a loop, and this number was stable.
  
  I unplugged the device for a few hours, plugged it back in, and started the chkdsk runs again. On the very first run the bad sector total increased to 320 KB, and then remained stable at that number.
  
  I then reformatted the drive as NTFS with no bad blocks detected.
  
  I unplugged the drive for 30 minutes, and then plugged it back in and ran chkdsk again. This gave 192 KB of bad sectors.
  
  Something is definitely wrong, and the unit is being returned. I don't plan on buying another.
  
  
• Why didn't I read these reviews first?
  By A1VKJRTIPH8FHU on 2007-01-19
  I bought this drive yesterday, it worked once only. The software supplied with it was Google (desktop search, Picasa) and WD Sync, but I never got to use any of it. Next time I plugged in the drive I got a "power surge on USB" message. Tried another PC - PC froze and started beeping. I had to reboot. Tried on a USB hub - big mistake. Burned the hub. Tried on a 4th PC - drive remained dead. This is sooo going back to the store.
  
  
  
• Does not work with some laptops (no solution)
  By A3IZZIJIKLUBA6 on 2007-01-11
  I bought this product with much anticipation. Great size, nice little case and 160GB.
  
  I had problem after problem since I got it and WD tech support SUX!!!!
  
  I first got the drive and tried to perform a sync using the supplied software. My computer locked up during that process and after reboot I was unable to access 4GB of data on the drive. That is where the sync data was stored. I called WD and they said sorry, you have to delete the drive partition and reformat the drive. So I delete the partition, re-add the partition but the drive won't format.
  
  I run the diagnostic and it says "Cable test failed". I got on the phone with tech support again and they say I must have a bad cable. I happen to have another cable so I try that. No luck. Tech support says it must be a bad drive.
  
  I ship back my drive and they send me a new one. SAME PROBLEMS.
  
  So I do my own due diligance research.
  
  This drive requires 650mA of power from your USB port. I got this from Western Digitals website and I DO NOT THINK THAT IS POWER REQUIREMENT IS STANDARD. I have a brand new Dell laptop and those USB ports only output 500mA.
  
  I called Tech support to ask about this and they will not aknowledge the problem. They said the only problems they have had reported are on old notebooks and there passport drive will work with any newer laptop. I repeated my claim that it had to be a power problem. The tech said it can't be a power problem because my laptop would not even recognize it. I think that is a bunch of BS and nonsense.
  
  I am now forced to return it.
  
  PS - I was told a "Y" USB Cable might work becauase it is supposed to grab power from two USB ports. It did not work for me.
  
  Not a solid product for universal use!!!
  
  
• Great drive, terrible software, non-existant tech support
  By A2NICY8I08AZL2 on 2007-04-08
  The title says it all: I like the drive (and carry it in my briefcase for data transfer).
  
  The software that came with it doesn't install on my fairly vanilla laptop. Good thing I don't need it to use the drive.
  
  Attempts at customer service have been a 100% total waste of time. No answer to my questions about the software at all.
  
  Oh, and the package says the cable that comes with the drive is 22" long. It's not, mine is about 7". A longer cable won't work.
  
  
  
• Drive Failed. Unasable. All data lost. Stay away from this product!!!
  By A193VXN4T1XJU on 2006-12-05
  I've been using external USB drives for the last few years. I've tried several different manufacturers including Western Digital and I've never had any problems-- not lost even a single filre or received any errror messages. This drive failed after 2 days and I lost all my data. Now I can't even get it to format. Its essentially unusable. I would avoid this product.
  
  
• nice backup drive
  By A2TJGOCPAI2AHA on 2007-10-19
  I use this drive and a seagate 100 gig drive (I also reviewed that one) to back up our office p.c. It works great and I'm very happy with it. The reason I gave it 4 stars instead of 5 is because there is NO ventilation in this drive (unlike the seagate) so I'm a little worried about it over-heating at some point (which is usually what fries these little externals). It may well be that there is no heating problem though in which case I give this a 5 star rating. It's very compact (about the size of an ipod I think). I haven't used it with a notebook p.c. yet, so I don't know if the average notebook will provide enough juice to power it. There is no a/c adapter option, so you are forced to use the usb port to power this. This isn't a problem with desktops. If you are using a notebook, I would probably get the Seagate, which has the option of getting an a/c adapter. It is slightly bigger and bulkier than the WD though (it's a little bigger than a deck of cards). I alternate between these two drives just in case one of them burns out. I bought another one of these WDs to back up my home pc...
  
  
• great drive if you could power it
  By AP491MZQ1CIXP on 2007-02-07
  This might not be bad, but not only does it absolutely require USB 2.0, it will not work with most laptops due to the lack of power.
  
  There is no power supply available for this drive as far as I can tell. Instead, WD has you purchase a connector with TWO USB connectors to "double" your power (they obviously do not understand how electric current works).
  
  I currently own one of these drives, but can only use it in ONE desktop PC, which means to me it's not at all portable. If I had it to do all over again, I'd avoid WD.
  
  
  
  
• USB Device not found -solution
  By A1PYHOCCZ2QLMQ on 2007-05-08
  Worked well for 2 months (WD Passport 160GB) until I connected a second Passport drive to another USB port on my laptop. Long story short this Passport stopped working and reported "USB Device not Found" error when connected. All data was inaccessible.
  
  To all of you out there who have this same problem, don't worry I have the solution and you won't have to call a Data Recovery service and pay $1000 for your data. Firstly the drive in my case is unharmed. The problem: the USB interface/adapter went bad - the drive is fine.
  
  Solution: to maintain your warranty, carefully open the Passport by twisting the case until an edge pops up and you are able to get your fingers in and gently pry the rest of the case open. Next pull the USB interface/adapter from the drive. Then go online (amazon) and find a USB 2.0 to SATA adapter. I used "Bytecc USB 2.0 TO IDE & SATA Adapter". The adapter should have a data and a power adapter to work. Simply connect the Passport to the adapter and the adapter to a USB port. You should have full access to your data. This should work in most cases but if this does not solve your problem then you will need software in addition to this adapter to get to your data.
  
  I give this drive 3 stars rather than 1 star because it is the smallest drive I could find at 160GB. Before this incident I would have given this product a 5 star rating. Not everyone has this problem but several people have so hence 3 stars.
  
  
• The best ability is reliability.
  By AJIV7F9Z08QYK on 2007-02-12
  The 160GB Western Digital Passport is my third (including 40 & 120GB models) and has endured 10-18 hour work days (5-7 days a week). It travels to and from work EVERYDAY and has joined me on domestic and international trips.
  
  Given the amount of time and money invested in my 'digital' life; Western Digital's Passport has been the sole source of security. Despite PC crashes, thunderstorm power-outages, and suffering a pretty bad 'spill' at work; the Passport has paid for itself many times. I don't use it to 'back up' my music and video files; it stores a working clone of them.
  
  I empathize with some of the poorer reviews. However, I suspect many of them are Mac users. I also own an Apple G4 PowerBook and NONE of my Passports are adequately powered by a single G4 USB port. I've researched the issue and am confident many (if not all) pre-Intel MacBooks have limited power through their USB 2.0 ports. I even tried a LACIE (Mac endorsed) external with my PowerBook; the drive does not mount without using both USB ports.
  
  If you use Windows-based PCs at home or work consider making the Western Digital Passport essential as a surge protector. Its the sleekest, sexiest, and most reliable brand I've used.
  
  
• Solid case, good drive, VERY BAD BACKUP SOFTWARE
  By AOJA1LC8PN7K1 on 2007-10-22
  If you're proficient with computers, this is an adequate device for backing up your files. But if you are an average computer user, use the Maxtor drives instead. The backup software is not intuitive and most users will unknowingly not backup their intended files.
  
  Strengths:
  - Nice package, sharp looking
  - Solid, fast drive
  
  Weaknesses:
  - The backup/encryption software is very slow and hard to use
  - The backup/encryption software doesn't work well with the Vista directories
  - The backup/encryption software doesn't backup new subdirectories that were created after the initial setup
  - The USB cable is too short
  - The device will not work on a USB 1.0 computer w/o a separate power supply
  - Can't mount device as an unencrypted drive in Windows XP/Vista (must use software to copy files)
  
  Overall, I wouldn't purchase this drive again.
  
  
  
• Not as good as the older (silver) version!!
  By A3URKG7UY9LUS9 on 2006-12-19
  I have the older version of the Passport--a bit bigger, sturdier, done in silver instead of black. That one works like a champ. So I went ahead and "updgraded" to the 160Gb black one. The new design is smaller, but at the price of sturdiness--this drive has a much more flimsy housing, and doesn't seem as well made. I could have lived with that, except for this deal breaker--the 160Gb version won't work with my laptop! My laptop complains that the Passport's power requirements exceeds what can be provided by the USB port. I NEVER had that problem with the older model, using the same laptop. This harddrive is GOING BACK!!
  
  
• NTFS for the drive
  By A3S5EOQ3O3BLKC on 2007-04-18
  After reading the reviews on this website I was a little apprehensive about buying this drive, but I'm glad I bought it.
  
  The drive comes installed with a FAT32 file system. FAT32 has a 2GB file size limit. This can be very limiting for backing up large files. However, I was able to format the drive easily to NTFS using the format command on the Windows XP.
  
  The drive works fine after formatting. It is very light and portable and very quiet.
  
  I just wish it came with a case.
  
  
• Drive died in 48 hours.
  By A2MX23TADMB584 on 2006-12-06
  I managed to buy a Passport 160GB for my laptop bag and a MyBook 400GB Essential for my home network. I managed to turn both of them into an expensive paperweight in two days. I loaded about 160GB of data to take to work on my MyBook and got to work, and it died after 10GB of offload transfer. Thinking the drive just failed, I then turned to the Passport to pickup the slack, and that then died two after 10GB of data. Whats crazy is they both have the same error message from WD Diagnostics software: Failed read test element. Now the drive is throwing up bad sectors and such and will require an RMA. I eventually just brought the desktop to work. Pass on this drive.
  
  
• Great drive until it fails
  By A2B43O0TY1O6TH on 2007-01-15
  I ignored the warnings in the reviews, and this drive was great for about three days. It failed and took down other devices with it. They can be reconnected but this drive requires a special USB booster cable from WD, which you can buy to make their product work (I'll soon find out if that's true). WD support makes it sound like it's something wrong with your computer, but this drive is the only USB device that has ever tripped my USB connections. Best to avoid this drive.
  
  
  
• Pasport 2.5 Failure
  By AYWZ2M7A9ORVT on 2007-01-16
  I bought this drive thinking how great and compact it is, I can back up all my files. The drive worked for about two days, then started giving me "sector errors", then when I had it plugged in my computer it would not reboot properly, my computer was locked in a boot-reboot mode. I unpluged the drive and everything worked fine. I used the dive to back up some files while I reloaded XP, now all the files are gone. I have read about this Y cable, I may try it. This drive is going back and I wont buy anything WD again.
  
  
• Another review
  By A8R80UB3G4P4P on 2007-02-04
  This drive was passed on to me from the previous IT manager and I've been using it for nearly 3 months. So far so good!! The capacity is nearly maxed out with a nice assortment of documents, music, photos and applications and I've never lost a file or received a "file is damaged" notification. Working in Iraq, this drive is constantly exposed to enough dust to short out Number 5 and has performed flawlessly.
  
  In regards to the operation/functionality of the drive on a Mac notebook (I have a PB15) it will NOT work unless a dual-USB type connection is used due to the lack of power on the port. Again, not a HD issue, this has always been a Mac issue. We're using Dell's here in Baghdad and I've never had an issue with connectivity.
  
  
• Everything I expected
  By A36VCH7M7K2LPW on 2007-04-10
  It is small, light, looks good and transfer rates are good enough. If you will use it with a desktop, I strongly recommend it. Although I have heard it has trouble with Mac laptops.
  
  
• Good Hard Drive...But dont Drop It
  By A3INU56HGGRJ91 on 2007-11-16
  I bought this hard drive because it was on sale for 89.99 for the 160GB. I have external WD drives and they work great. I used this for about a month and it worked great. It was perfect for transporting my school work and my other work. One day I dropped it about 2-3' from from truck. I picked it up and it had a small scuff on it. I didnt think anything of it. I later plugged it into my computer and the computer did not recognize it. The HD powered on and started to spin. I then went into the disk utility to try and formatt it. The drive read 2TB!!!!!. I couldnt get it to work, It gave me an "input/output error". So to sum it all up, dont drop this drive!!! other than that it worked good.
  
  
• won't work on mac laptop
  By AHXAGS0TSW7ZZ on 2007-02-05
  was offered one of these for xmas, plugged it in and the light came on on the drive but it wouldn't mount or otherwise respond. it did work with a gigantic toshiba laptop. judging from the other reviews here, it looks like the drive sucks too much power from the usb port. this kinda negates the ease of use and universal backup qualities usb should offer.
  
  i don't have this sort of problem with firelight drives or lacie drives, or even my iriver drive. only this one.
  
  
• Awesome!
  By A1OG1NVYUHNH89 on 2007-08-17
  I received this as a gift, and initially was disappointed. I wanted one of those huge 500 GB WD external HD, but my sister frets over the load I carry in my backpack, and she decided that I was going for compact, light and practical.
  
  Well, I was undoubtedly the envy of my graphics class. It is compact, AND light, AND oh-so-practical. No extra wires, no worrying about transporting in bomb-proof cases, no using valuable desk-top space and worrying about outlets and power sources.
  
  At the time I received the product, I had a Dell at home, and worked on Macs in the lab at school. I had no problems with saving my work-in-progress and working on it at home on the PC. (Of course, I had corresponding software on both, don't take that to mean that you can use it on different machines if you don't have the software) At the time, I had a USB 1.0 hub, and had no problems with that either.
  
  I have to admit, it works like a dream, I have had no problems what-so-ever with the WD 160 GB Passport External HD. I have been using it since January 2007, during the semester that amounted to approximately 5 day/ week at anywhere from 3 to 10 hours a day. (that is plugging and unplugging from class to lab, and back and forth from school to home) This did not limit me to the amount of work I could take home to work on like the thumb drives did, and for it's physical dimensions, 160 GB seems perfect!
  
  By the end of the semester, over half my class had purchased their own. BTW, I DO have larger external HDs now, on my desktop for more permanant storage of my work. But, for school and on-the-go, this smaller, lighter HD can't be beat!
  
  I most heartily recommend this hard-drive!
  
  
• Powerbook users beware!!
  By A3E5KFCYN26O2B on 2008-01-10
  Though WD makes no mention of the fact, 17 and 15 inch powerbook G4's do not have powerful enough USB ports to support this drive. This is a known issue, and yet WD has not decided to include a Y-adapter (included with many other brands of portable drives) so that you can use two usb ports to get enough power and bandwidth for correct operation. Plugged in my brand new drive this morning, and all it did was "click..click..click.."; no spinning, no nothing. Worthless.
  
  If you are a Powerbook owner, get a portable drive with FIREWIRE.
  
  
• Doesn't work without a seperate power supply.
  By A1HP65B3LGUH1E on 2007-01-13
  The fine type on the package reads, "a special cable is available for the few computers that restrict bus power". That should actually read, "MOST computers restrict bus power". Much research has revealed that USB specs max the power at 500mA -- and this requires more. Therefore, it shouldn't work EVER. (if it does, it's because your computer supplies more than it's supposed to.) It would be great if it did.
  
  
• Great so far
  By A12OHQB47TCGBN on 2007-01-22
  We bought two of these for backing up data at work and they've worked well so far. They also work well on my three-year-old laptop (work computers are Windows XP Dell Precision 380; laptop is a Windows XP Alienware Area-51m 766). The size and single cable make these hard drives so much easier to work with than previous external hard drives I've used. I plan on buying two more for myself soon. I haven't used the software that comes with it, nor do I intend to, so I can't speak to the quality of that. The drive works just like any USB drive in XP -- just plug it in and it pops right up, ready to use. The only improvements I would suggest to make this product better is if it was even smaller and faster.
  
  *UPDATE: I've been using the two work ones for about a month now, doing regular weekly backups of about 15GB. I also bought two more for my own use; I've filled both of those almost up and haven't had a single issue or even a warning message. They work just like a USB drive, only they hold a lot more data!
  
  
• Extremely error prone to copy files
  By A3NAVDNPPYTGGG on 2007-03-08
  This model, along with another 120GB external drive that I own, is very unreliable when I tried to back up files from my PC to this external drive. I keep getting "the drive cannot find the sector requested" error frequently. I am strill trying to get a replacement and service from Western Digital support without much success. :-[ Don't buy this drive no matter how good the deal is!
  
  

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