Cory Everson Rebounding / Jogging 40-Inch Trampoline with Instructional DVD Reviews

• Broke on First Use!!!

  
  By A2Q2C8VL63W8Q7 on 2007-01-14
  First, I want to say that this equipment appears to be very good quality and maybe my experience was a fluke. It is quite sturdy and I liked the fact that the legs are a little higher than others. Anyway, the first time that I used the equipment a spring clasp broke (I weigh 130 lbs.). The reason I wouldn't recommend buying this product is that there was no way to contact the manufacturer (Amazon recommends this on their site if you have an issue with a defective product). I called the 800# on the assembly instructions for Jamzfitness and was told that the operator answering the phone would call the company and leave my name and number, lettimg them know I had a problem. When I inisted that I needed to talk with someone directly, she said that they don't have a way for me to do that right now, but maybe in 2 weeks they will have their number activated. That was 3 days ago and no one has called me back!
  
  Well, kudos to Amazon customer service. I called them and they quickly made arrangements for the broken equipment to be picked up and returned at no cost to me. I decided on a refund, rather than to risk having further issues with this product and dealing with the manufacturer. I went to Dick's Sporing Goods and got a great rebounder for only $30 and am happily bouncing!
  
  Good luck finding a good quality rebounder, it is great exercies, especially in the cold months when going for a run is not so much fun!
  
  

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